Asurion Reviews

ALWAYS quick shipping to get me back up and connected. Would recommend 100%.

Quick ship patience on the return excellent service

I filed a claim with Asurion recently for my iPhone. They really have these processes down pat. Seemless, painless, and quick. I had a new phone the next day after filing the claim. Setting up was easy and returning my old phone simple.

Everybody I spoke with was very professional, courteous and helpful, and the phone replacement was done very efficiently and quickly.

The phone works differently not at its peak but at least I have a phone again

Outstanding support ! Ordered at 10pm on a Thursday after phone was stolen. New phone arrived via UPS at 5pm on Friday. OUTSTANDING ! ! !

Paying a small fraction of the total cost of a new phone is great relief. I've always gotten my replacement within 24 hours, and unfortunately, have had to use them 3 times. That phone is about glued to the users hand now. :-) I'll continue using this place.

Fast service my new phone works well. Thankful I had the coverage.

Excellent service. And only took a day or two to get my phone.

Appreciate how fast and easy it was to deal with them.

got a new phone within days...no questions asked! more than happy with experience and will recommend it to others.

Make a claim on Sunday by 1pm and get the replacement on Tuesday. Not bad but next day replacement will be better!!

Had the replacement phone shipped to us in 3 days. Perfect.

Phone ordered on Thursday. Replacement in hand on Friday before noon.

I'm so glad I had Asurion to protect all of my Verizon devices. I dropped my tablet and shattered the screen and it was only $20 to get a new one!

Phone was delivered in a ay and they processed my claim with no problems

Fast response, lost my phone on memorial day weekend and the new one arrived Tuesday morning.

Everything went well except I never heard back that the broken device was received.
P. Sims

Great experience. The entire process was super easy, customer service was great from start to finish. Highly recommend them.

I had a quick response and an awesome experience from start to finish.

everything was great was happy with the service....

Asurion resolved my issue quickly and to my complete satisfaction. Great service!

Sent a phone fairly quickly without too much hassle. Unfortunately the phone didn't work. I couldn't tell what the problem was and Apple said they would replace with a new phone, so I didn't send back to Asurion.

Made it easy and fast got my phone next day and sent the old one back. They were curious and very helpful. Easiest thing I have done to get my phone replaced.

system does not work, and a failed system

2 months for a new device, many processing errors

Most unethical, illegal and fraudulent company out there

Very good service t help very quickly I'm going cellular el

I ordered my replacement phone on Friday and received it on Tuesday. ( The delay was because of a holiday weekend.). I was very impressed with the ease in moving info from my old phone to my replacement.

I was worried that I would have to send my phone in after i broke the front to bits. They have me a new on in the store and sent it back. Get deal to keep my killer phone! Thanks so much!! I didn't lose one single item.

Very simple and easy-to-follow process. Replacement device arrived the very next day. Couldn't have asked for better service.

Very smooth transaction and excellent customer service. A pleasure to work with!

The service was great. It was quick and painless. Thank you

I placed my order for a replacement device on a Tuesday received it by Wednesday night.