Astalty

I have been a user of Astalty for almost half a year now and find the platform incredibly intuitive and straightforward. The team is highly responsive via email, consistently providing answers within a day. It is a reliable and cost-effective solution.

After testing several competitors, I settled on Astalty, and the intuitive interface has made those training videos almost unnecessary. The platform’s straightforward design allows me to work smoothly, while the highly responsive support team ensures any issues are resolved quickly, keeping my productivity high.

Having joined Astalty as a Sole Trader Support Coordinator about seven weeks ago, I can confidently say it is the top-tier software for our role, surpassing several other trials I tested beforehand. I especially value the responsiveness and accessibility of the support team; being able to reach out via email, text, or video call whenever I have a question makes a real difference. It is clear they designed this platform with ease of use in mind. Highly recommended.

Astalty has been a seamless fit for our team over the past month. The initial setup was straightforward, and James provided exceptional assistance while we migrated our client data from our old system. Highly recommended for reliable CRM support.

We’ve been working with Astalty for half a year now, and it’s been a great fit for our small team. James is super responsive to our feedback, and the platform has really streamlined our workflow.

Astalty delivers a genuinely straightforward CRM that has become essential for managing both support coordination and recovery coaching. The interface is clean, intuitive, and makes daily operations a breeze. A major plus is how much time it saves on invoicing, streamlining that side of the business significantly. I highly recommend it to anyone looking for a reliable, no-nonsense solution.

I made the switch to Astalty a few months back and have been really impressed. The platform is intuitive and packed with all the essentials to streamline my workflow. I also want to give a shout-out to James and Jonathon for their quick, effective support and communication. Solid service!

Switching to Astalty proved to be a strategic move that has truly transformed my business operations. The platform’s interface is remarkably user-friendly and highly responsive, making daily tasks seamless. By streamlining my administrative routine, I’ve reclaimed countless hours that were previously lost to paperwork. Managing financials and monitoring overall business performance has never been this effortless.

Astalty has been a fantastic partner for my work as a Support Coordinator over the past few months. The platform is incredibly well-suited to the role, offering everything I need without unnecessary clutter. On top of that, the pricing is very fair, making it a great deal for the quality of service provided.

Astalty’s platform is incredibly straightforward and user-friendly. It’s a must-have tool for Support Coordinators who value efficiency.

Astalty has delivered a really solid platform that is intuitive and a joy to use. From the initial setup through to ongoing support, the service has been top-notch.

Astalty is exactly what we needed. As a small support coordination business, we wanted a simple, user-friendly CRM to help cut down on admin time. The app has been incredibly helpful for our daily operations, and the team has been super responsive whenever we needed support. Really glad we found this platform!

Astalty has proven to be an incredibly reliable platform for our support coordinators in Australia. The interface is intuitive and user-friendly, making daily tasks much simpler. It effectively saves time and offers great value for the price, all while delivering the performance we need at an affordable rate.

Astalty has completely transformed how I manage my caseload. Gone are the days of drowning in hundreds of Excel spreadsheets; this platform is truly a one-stop solution. It’s clear the developers understand the daily challenges of support coordinators, particularly with features like real-time note-taking and straightforward invoicing. Tracking KPIs has never been simpler. Big thanks to the responsive team for building such a user-friendly tool that genuinely makes life easier. Highly recommended for any support coordinator!

I’ve only had Astalty for a little while, but it’s already made my workflow so much smoother and faster. It’s genuinely efficient and a huge step up from the previous software I was using. The team is super responsive and really knows their stuff. I couldn’t be happier.

Astalty has truly transformed how I manage my work as a support coordinator. After trying numerous platforms over the years, I’ve found nothing that matches the quality and design of this tool. The functionality is exceptional, making it a standout choice for anyone in the field. I’m extremely satisfied with the results.

After testing several recommended options, we chose Astalty for our small group of Support Coordinators, and it has truly transformed our workflow. The platform is intuitive and packed with the exact features we need. We also appreciate the responsive training and support from the Astalty team; they genuinely value feedback and are quick to implement improvements. I would gladly recommend Astalty to other providers looking for a reliable solution.

After months of frustration with other platforms—whether it was hidden per-client fees, steep onboarding costs, or ghost-like support—I finally found a solution that actually works. Signing up with Astalty was the best decision I made. Their team is incredibly responsive and genuinely cares about helping you succeed. The platform is beautifully organized, which satisfies my need for order, and makes it easy to access exactly the info I need, when I need it. The seamless integration with Xero has completely eliminated the stress of managing invoices. Plus, the human support is top-notch; whenever I get stuck or forget a process, there’s always someone ready to help. On top of all that, the pricing is surprisingly affordable compared to competitors. If you’re on the fence, I highly recommend taking Astalty for a spin—you won’t regret it.

Astalty is a fantastic CRM choice for Support Coordination. After trying Careview in the past, I found Astalty to be a much better fit for managing case notes and storing documentation.

Astalty has completely transformed my Support Coordination practice. I am finally fully compliant, and their invoicing and batching processes are incredibly fast. I no longer waste valuable hours on admin, allowing me to focus on what matters most.

Astalty really delivers on its promises. I’m extremely happy with the platform and would gladly recommend it. Any issues are resolved quickly, showing how responsive their team is.

Astalty offers a straightforward yet highly capable platform for managing tasks, client data, and records. The collaborative team aspect works seamlessly, and I especially appreciate the automatic save functionality for notes and tasks, which is a real time-saver.

Switching to Astalty from a different platform was a breeze. The interface is incredibly intuitive, making it simple to capture essential details while keeping administrative tasks to a bare minimum. It’s the perfect fit for small-scale support coordinators looking for efficiency.

I’ve been using Astalty for my Support Coordination business and it has made a real difference. The level of support is outstanding, and James and Jono are incredibly quick to implement updates and improvements that really fit what users need. Highly recommended.

Since January 2023, I’ve relied on Astalty’s platform for my work as an Independent Support Coordinator, and it has been a game-changer. The interface is intuitive, and generating invoices is a breeze—usually taking just five minutes each week. I also appreciate the Astalty team’s responsiveness and how proactive they are about keeping us informed about new integrations. Kudos to the Astalty team for simplifying my workflow so effectively!

As an independent NDIS provider in Australia, finding a Support Coordination CRM that balances affordability with functionality has always been a challenge. Astalty has truly hit the mark. The pricing model, which is based on users rather than the volume of clients, offers excellent value for money. The platform is feature-rich and continues to evolve, backed by a development team that is responsive and eager to help. I was pleasantly surprised by how intuitive the system is; setting everything up was straightforward, and I managed to migrate and configure all my client data within just two weeks without disrupting my daily operations. It feels like a solid long-term asset that will genuinely streamline my service delivery.

Astalty is the ideal platform for Support Coordinators. As a registered NDIS provider, I have been using their software for a few months and it has been excellent. The interface is intuitive and handles everything from case notes and task management to batch invoicing. It syncs seamlessly with my accounting software and keeps all client details in one place, supporting various file uploads. Accessing the NDIS support catalogue is also very straightforward. The team manages the product well with regular updates and provides top-tier support. It is a complete solution that I would hate to use without.

As an independent Support Coordinator, I’ve been using Astalty for a few months now and the experience has been stellar. James is incredibly responsive to both my queries and feedback, which I really appreciate. The platform’s structure makes logging billable hours a breeze, allowing me to capture significantly more billable time compared to the other CRMs I’ve tried. Invoicing flows smoothly without a hitch. I genuinely look forward to each new release because the software consistently improves while remaining very affordable. While there are a few small adjustments I’d love to see implemented soon, I’m confident those will arrive in the near future. All in all, I’m a delighted customer.

As a sole trader in the support coordination field, I found Astalty streamlined my administrative tasks like invoicing and reconciliation effortlessly. This efficiency has given me more bandwidth to focus on my participants, allowing for a more personalized approach to their care.

Astalty has been a game-changer for my SMM Support Coordination business. After months of searching for a CMS that was truly user-friendly and offered smart notifications to save time, I finally made the switch. The efficiency boost is real, giving me much more valuable time with my participants. My only mistake was not making the move to Astalty sooner!

I had a great experience shopping with Astalty. The product was excellent, and I was really impressed by how responsive the owners were. The platform is very user-friendly and efficient, making the whole process smooth and easy.

Just wrapped up our move to Astalty and the experience has been wonderful. The platform makes it so much easier to organize our workload and handle billing, all while being super intuitive to use. The onboarding process was seamless, and the support team is top-notch—always quick to respond and eager to assist. If you’re looking for a reliable solution, this is it.

Astalty has truly streamlined our workflow. We’ve seen a significant drop in the time spent on invoicing, and managing participant data is now seamless since everything is stored in one central location. The support team is exceptional; they resolve queries quickly so our operations never hit a bottleneck. It’s also great to see the platform continuously evolving with regular updates. Whether you’re a Support Coordinator or an Allied Health practitioner, Astalty is an essential tool for your practice.

Switching to Astalty at the beginning of 2023 was a game-changer for our niche Support Coordination team. We needed a platform that wasn’t just built for massive enterprises, and Astalty delivered exactly that. The intuitive interface makes task planning and time recording seamless, which has significantly streamlined how we track billable hours and manage records. What really stands out is how responsive the Astalty team is; they genuinely listen to user feedback and regularly roll out updates that address our specific needs. It’s clear they care about keeping up with the demands of their clients. Highly recommended for the efficiency and support they provide.

After testing several other solutions, I finally settled on Astalty, and it was the best decision I could have made for my workflow as a Support Coordinator. Before switching, I was wasting hours manually entering case notes and tracking billable hours. Now, almost five months later, I’ve regained so much personal time. The platform is incredibly intuitive, with most features pre-configured, but the team is always open to new ideas if something is missing. I use it for both myself and my support workers, and it captures everything we need seamlessly. One of my favorite features is the mobile app; I can upload notes while on the go and access them instantly when I’m back in the office, eliminating any downtime. James has been fantastic—his support is prompt and professional, often sending helpful video tutorials to help me troubleshoot or understand new tools. They truly value feedback, and any issues are resolved almost immediately. I also really appreciate the new features like the birthday reminders, which help me make participants feel special with little touches. As a manager, Astalty has given me the freedom to focus on other priorities. Big thanks to the whole team for such an efficient and user-friendly program.

As a newcomer to the Support Coordination field with my company Positive Empowerment, I was eager to find a reliable tool to manage participant notes. After trying various other software options, a promotional email from Astalty caught my eye, and I decided to give their platform a chance. The experience has been fantastic. The interface is intuitive and straightforward, avoiding unnecessary complexity. I was up and running within just a day, feeling completely confident navigating the system. I am thoroughly impressed with the product and highly recommend it to others.

After years in the disability sector and trying out various CRMs that often felt cumbersome for Support Coordinators, I finally found a tool that actually works. Astalty has been a game-changer, significantly cutting down on admin work and helping our COS team manage their time and billing much more efficiently. This boost in productivity has led to a happier team overall. Management loves how seamless the claiming process is, especially with the instant integration into Xero for invoice generation and automatic emails to plan and self-managed participants. Uploading Excel spreadsheets to Proda for agency-managed claims is also incredibly straightforward. On top of the great software, James provides exceptional training and ongoing support; he’s highly responsive and genuinely open to feedback, constantly refining an already impressive platform. I can’t recommend Astalty enough.

After testing several premium options, I finally chose Astalty and have zero regrets. It’s an incredibly intuitive platform designed specifically for Support Coordinators, with a strong focus on task management. James is fantastic—he’s super responsive to feedback and usually spots issues before I even do. When I do report a bug, it’s resolved the same day, which speaks volumes about their communication and support. He really values user input, making it feel like the tool was crafted with my specific needs in mind. I’ve recommended Astalty to fellow coordinators who are now enjoying significant time savings on admin and tracking, allowing them to focus more on participants. For managers, the clear dashboards for billing hours and funding tracking are a game-changer. It’s so effective that I hesitate to spread the word because it gives us a real competitive edge!

Astalty is a fantastic choice for Support Coordination. The platform is user-friendly and efficient, making the whole process seamless. I highly recommend them, especially if you get to work with James and Jonathon, who provide excellent support.

Switching to Astalty from our previous CRM was a big step, but the confidence we gained from Jono and the team’s willingness to customize the platform before we even signed made it an easy choice. The support remains top-notch with quick, helpful responses whenever we reach out. They’ve really helped streamline our workflow, cutting down significantly on the time we spend on notes and administrative tasks.

Using Astalty for half a year has been a game-changer for my workflow. It’s a comprehensive platform that gives support coordinators exactly what they need to deliver results while cutting down on administrative overhead. It’s easy to navigate, reasonably priced compared to competitors, and the support team is quick to help when issues arise.

Since rolling out Astalty two weeks ago, Kimberley Therapy Services in Broome has seen a real transformation. It’s been a fantastic decision for our team. Our Support Coordinators are thrilled with the intuitive interface, which has streamlined their daily workflow significantly. We’re now able to dedicate more time to our participants because billing and case notes are faster and simpler to manage. The onboarding experience was smooth thanks to the outstanding support and training provided by Jonathon and James. Highly recommend Astalty!

For support coordinators and allied health professionals considering a switch to a new Client Management System, I highly recommend Astalty. We had relied on One Drive and Word documents for several years, but as Total Care Team expanded, it became clear we needed a more streamlined solution to save time. After testing numerous options and evaluating nearly every CMS on the market, we chose Astalty, and it has exceeded our expectations. The task window makes documenting notes significantly faster, and billable hours are much easier to track. Additionally, better fund utilization helps us stay on track and avoid over-servicing. The Astalty team has been incredibly responsive to our specific needs, resolving setup issues promptly. As their slogan suggests, Astalty truly listens to its users. Sussanne P

Having transitioned to running my own Support Coordination practice after five years in the sector, I was accustomed to clunky enterprise software. Astalty has been a refreshing change—intuitive, easy to grasp, and perfectly suited for independent operators. The CRM functionality gives me clear visibility over my budgets and hours, which is invaluable. It is also encouraging to see the platform continuously evolving with regular updates. I particularly appreciate the bulk upload tool for my NDIS billing; it processes data flawlessly and saves me significant time. If you are looking for a reliable, user-friendly solution for your practice, Astalty is an excellent choice.