The waiting time at the reception desk to make a f...
The waiting time at the reception desk to make a form is 2 hours. Plus medical care ... So wait an entire shift there to get out of the car. Shame!
The waiting time at the reception desk to make a form is 2 hours. Plus medical care ... So wait an entire shift there to get out of the car. Shame!
Worst plan I have ever seen, I am more than 5 hours sitting at the reception waiting for a transfer to operate a strangled hernia and there are no vacancies anywhere. I have already visited several places on my own and there is no shame.
Quero agradecer a equipe Memorial e Assim Tijuca pelo tratamento e a minha cirurgia feita pelo oncologista cururgiao Dr. Carlos Bernardo ..um escelente profissional e acompanhamento de tds..muito obg .equipe ASSIM ..muito feliz ...
Do not hire !!! Poor service, misleading advertising !! I've been on the phone for hours trying to make an appointment. If it depends on an emergency you die! Be very careful when making a health plan, this does not work. The cheap is expensive, I regret it bitterly.
Bad health plan, with bad hospital networks, looking like a "upa", horrible service network and very few good accredited doctors, not to mention the "memorial" network that looks like a public hospital.
Worst health plan in Brazil! A shame, they have no commitment to customers. They save on everything they can, but when it comes time to collect, it's on the right day or you get a fine.
Impossible to speak on the telephone, I often call and wait more than 30 minutes to speak to an attendant until I give up.
I would like here to leave my extreme indignation at this plan. I pay the amount of r $ 200.00 per month to have the false illusion that when necessary I will be well oriented, illusion.
Horrible service, they are not helpful and are bureaucratic. I understand that each company has its own method of working, but here we talk about health. We need agility and security in the answers given by you.
I was diagnosed with covid and I am treating with a private doctor because you do not offer and recommend any doctor or clinic capable of following up with the treatment. This doctor of mine who is treating me asked for a battery of blood tests, the plan was unable to indicate ANY clinic that does the home collection or has a laboratory to perform the necessary procedures. After much research I found a clinic, the clinic asked for authorization, the plan authorized part of the exams, one in particular was not authorized, without any justification. All of this took my time and delayed my treatment for this disease. After the exams, the exams take 20 days to be ready. What does that solve me? I have covid, I need urgency and assistance.
You are terrible, you talk about health and you cannot pass the minimum security to your patients, your services are not useful, your assistance is terrible.
In short, I pay a monthly plan AS SO MAX QC and I am doing my entire treatment PRIVATE because my plan does not have the slightest capacity to guide your patients.
Thank goodness I am following the necessary procedures to cancel my plan with you. I have all the protocols noted here and I prove how useless your service is without any security and reliability.
Every health plan has its problems, I myself had problems with Assim. But today I come here to give 5 stars, because to speak ill is easy, now when we are well attended we also have to speak up. On 03/16/21, I had my More
They had an error in making an appointment by phone, they made me leave my house in the middle of a pandemic taking public driving with a 4 year old child just to get no care. Huge disorder for nothing, a lot of lack of communication from inexperienced employees!