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Love the surgery, staff great, my only problem is ...

Love the surgery, staff great, my only problem is you have to wait 2-3 weeks to get to see my Dr, which can be a little distressing at times. Otherwise I would definitely recommended to anyone.

A Stoneleigh Surgery patient, the staff there are ...

A Stoneleigh Surgery patient, the staff there are lovely. Sadly the surgeriy "merged" with Ash Tree
The reception staff at Ash Trees have the compassion of a Tory Health Minister and the flexibility of a pane of glass.

After attending Ash Trees for 50 years and having ...

After attending Ash Trees for 50 years and having excess and asthma from birth I now have difficulty getting a repeat prescription for an inhaler , no record of my usage , online only applications
Past usage history no doubt lost with IT problems
I don t have internet so can t comply with online mandate
Travel on there and there are huge queues and 3 ladies chatting behind reception
Never been required to see an asthma nurse despite being a ventolin inhaler user for 50 yrs
Third world levels of organisation from whoever is practice manager not the staffs fault