3 years ago
I can t express more whole heartedly then , please...
I can t express more whole heartedly then , please don t use this company . 5 stars, 3 reviews is nothing and I didn t pay attention.
This company in no way cares about their clients or the fact they lost one of the most important people in their lives . Not only did they charge me to have my dad cremated and have the remains separated for two services, to sprea. They charged me for two seperate amounts for my brother and I.
Guess what?? My dad arrives in one bag in a box. Zero of what we agreed upon was done.
Not only that .. the owner has zero face in his company . He answers the phone day one, and then you never here from him again. I was unhappy many times when my dad was in their care, and I never once heard from him.
Day after day the front desk lady had excuse after excuse as to why they had my father still. So sad when you lost a family member and they are literally held hostage.
I was told by hospice it was the slowest forwarding time they had seen.
After many excuses the lady cried to me
Even.
This company needs to majorly think about what they are doing.