3 years ago
Initially my interactions with ARCpoints wasn't gr...
Initially my interactions with ARCpoints wasn't great, because I needed to fly Hong Kong, and I had my PCR test done through them, but when I was about to board the International leg, I was denied. My COVID test was incomplete! I needed a certificate (CLIA) with my results to enter HK. I do not blame ARCpoint after all even the airlines seemed confused, I myself thought what I received from them was good. After doing more research on what exactly was needed, Mr. Richard Duarte, the owner/president of SA branch, personally worked with me to provide the necessary documentation from his end, so therefore what more could I ask for.