Apple Ford Reviews

Good service from apple ford, went in for a recall for my airbags and I thought I was done the first time, but then they called me again a week later and let me know I had to come in again since they only did my passenger side and had to wait for my driver side air bags to come in. I wish I was more aware that I was going to have to come in again, I would give five stars if they had a system in place to let me know when they were expecting to get the other airbags in and schedule me for a time close to then that could be changed while I was picking my car up the first time.

HOWEVER, the people at apple ford are always helpful and friendly and I would definitely take my car back there for any work that had to be done!

Had to take care of a bunch of service items and was assisted by Jonas and David (Tall Dave) in service. They were personable, downright friendly even. They were professional, courteous, and very helpful. I've worked with Ben at the other quicklane who is also very helpful. Between the three of these individuals I have no problem returning to Apple Ford to spend more money caring for my car as I know my car and I are in good hands.

I purchased my mustang convertible through Apple Ford. After being T Boned by a record driver, my car was taken to their body shop. They did an absolutely amazing work. They were even willing to buy my vehicle back and help me get into a new one. I really do feel like a customer for life!

I can' t say enough about the dealership itself. I has been by far the best experience and possibly the easiest process ever. The salesman Neville was amazing and upfront with all information given. I went in there with a plan to purchase a Ford F150 and i am pleased with my new purchase and will recommend anyone to come to Apple Ford in Columbia, MD and see Neville the best salesman we have ever met! Thank you!

1 month later the truck is amazing and the service I have had from Apple Ford continues to impress me. They called to check up on how things are going and if there is anything else that they can do. Tags arrived exactly a month later and again their service and my salesman Neville continue to provide exceptional service. Attached are awesome pics of my new Ford F150 XLT that I bought at Apple Ford

Appointment was right on time. They took my Car, did an oil change, rotated the tires and did a Safety Inspection. Very professional and helpful. Highly recommend their Service!

I have used Apple Ford Quick Lane for a number of things from vehicle maintenance to MD state inspections. I am very pleased with their service. T
he knowledgeable staff members are very pleasant to work with. Thanks to Ben Ludwig and his team of professionals.
In addition, I have purchased a new vehicle for my small business. I worked with several members of the commercial vehicle sales team including Jay Ruby. They were also very pleasant to work with. They made the experience Quick and painless.
I would highly recommend Apple Ford to handle all of your vehicle needs.

The salesman i had was ty moore he was awsome and i got to go home with my car the same day

Service Department Rocks. Very thurough and informative. David the Fast Lane Service Man is very professional.

I have a 2017 Ford Escape. I scheduled a service appt over concerns w/my check engine light coming on. Scheduling was quick. I brought my car in on Saturday, 04/03/2021.

Service advisor Michael Ross checked me in. We discussed the engine light & a concern w/a loose plastic piece to my side bumper panel. Mike is very knowledgeable & professional.

A special shout out for greeter Dave, as well as the young gentleman who checked me out. All three were courteous, helpful & professional.

I would recommend Apple Ford Service Dept.

5 stars is easy to push but tough to truly deliver. From the moment I called my needs as a customer were met. Crystal clear communication, polite friendly and knowledgeable advice all while finding an appointment slot that worked for me.

Walking in the door I was immediately greeted and directed appropriately by the service advisor. Clean, well lit and properly distanced waiting are is where I spent what seemed like only minutes until my service was complete.

I can't say enough about the staff here and will happily bring me vehicle in as long as its being run like this. 5+