Worst GA EVER!!!! Send your submissions here if you like being ignored. HORRIBLE customer service. I even complained recently, via email, to one of their "Communications Specialists" and provided her with proof that no one had responded to my submission. She in turn did not respond to me!!!!!! Just TERRIBLE. No other way to put it.
No one there will let anyone contact Bob Arowood. They won't even let you leave a voicemail or send an email. Stonewalled big time.
I don't even know where to start. don't expect any action form this company on anything. I have or had a business policy with these guys i needed an endorsement to work an event after calling 10 times a day for 5 days to get it , i ran out of time and literally had to buy another policy. so i told these guys what happened they sent me a bill for the endorsement that took 45 days 45 days after the event. Unbelievable right. so i complained that i should not have to pay for that . well they did not agree and and of coarse wanted the money. They told me to send a money order so i did . They canceled it while the money order was in the mail . unbelievable.
Very nice building. Staff very pleasant and doctor is super
This is CALRISK Insurance Center. We started writing NEXT insurance through your system. For the first few months, your company paid our commissions to another agency. HOW DOES THAT HAPPEN?! Then, when I try to call you guys to fix a situation with Next insurance, you are not able to take any responsibility at all and tried to pass us on to NEXT. Are you not taking part of the commissions split when I am writing NEXT? Is my contract not with APPALACHIAN. If any competent rep wants to follow up with me and sort this out I am happy to talk and remove this review.
Buyers remorse, was sent a non compliant renewal 30 days before paying another premium. So my question is the survey was dated 6/2020 and you walked 6 months? Should have been told right then , gets better now they cannot produce any tangible evidence on why, my agent said it is a common smear for this company to get rid of you, no wonder the lawsuits are mounting.
Part 2, able to find the underwriter but he will not answer emails or phone calls, they did cancel me for a modular building seriously after 3 years of premium s, FYI I hand built the entire business. Cowardly leadership
Very terrible place to work! If all of the illegal practices like non-renewing without sending notices got out to the state insurance commission, they would be in trouble.
Got me a package of business insurance with these guys. They wrote my policy with liberty mutual. Didnt take long at all
Contacted them for a general liability quote and sent over all the info. A month later they tried to cancel the policy because of the business activities even though I listed exactly what the business did on the application. I had to go above the underwriter to his manager to keep the policy in force due to him not reading the application. He never admitted to his mistake and said I never told him even though I did and it was clearly written on the application which is why his boss let it stay in force. Don't waste your time with this company as there are so many other brokerages out there that are better to deal with. (Negative 5 stars)
If you like to work hard and get underpaid then this is the company for you. Not only do they pile on work, if they find out you re good at your current job. They will blame you for multitasking if you mess up one of the many jobs they make you do for slave wages. North Korea can learn a thing or two from the owners of the building and business. If I could give it negative stars, I would.
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