Disappointing, and distasteful experience. Staff b...
Disappointing, and distasteful experience. Staff behaves as if they're guarding the nuclear arsenal. Staff are disorganized, heavy-handed, oppressive, alienating, and inhospitable.
Each visit, is akin to an FBI investigation because invariably, staff "can't find [my] name" or " require additional information" or " needs to verify info". This is absurd because we always have the requisite Community I.D. card. Yet, there's always some issue preventing us from making reservations.
Interaction with the staff is such a repulsive, time consuming experience that we often decide against going to the Community center.
We are human beings, homeowners, and members of the Anthem Community.
Last two visits, staff's implicit message to my family, indicated we were "NOT welcome".