ANDAR (o.s.v.v.r.a.). Obra Social Viajantes Vendedores. Review

I've been calling for two hours, I don't know what to do, where to go. They do not attend to me. It doesn't cover my pediatric dope ... I don't know what to do.

I feel well taken care of and a quite broad primer.

a few years ago we went vs. those who had ANDAR little by little were changing for different reasons, the main one the bad attention, last year when I wanted to recover my medical history to take him to the urologist who stopped attending for walking, it cost me a lot, even, they called Him to Confirm that I did not lie, Today after 30 minutes waiting to be authorized for a refund, they tell me that it is impossible since the doctor bills me two consultations on the same bill, totally logical. Well, everything is perfect, but the person who attends to me not only knows nothing about the reimbursement part but tells me that I have to leave the invoice for the two visits but they will pay me only one. Of course I did not accept, I begin to understand the people who told me that Walking had bad attention. Roberto Di Vita

The best social work excellent care and professionals

03/17/20 social service sector a disaster, papers delivered in December and at this point in March deny us an email to find out if the educational provision is approved! (First they tell us that only Cecilia Reyes could answer us and she was on vacation once she returned, she tells us what the trouble is? Now that they are on a reduced schedule).

Excellent social work. The best I've had. Very good service and excellent professionals.

It is the social work that takes care of me and my son always responded, and they have an excellent treatment and accept monotributistas and attend them 10 points

A super quiet and very organized place to carry out the procedures.

This social work. It is a disaster ... imagine that you are in need of help and that nobody ... but nobody gives you a ball!
They do not answer the phone and It is attended by an inoperative staff ... they are disgusting!

Requesting authorization of studies is a martyrdom. Wait 15 minutes and it happens to authorizations, where they tell me that the waiting time is 50 minutes! Are you working as you have 1 hour to hold the phone in your ear? a horror!

There are better options, pesima organization, pesima operation. They tell you provide a service and operators who are acting more 70km from your home. Change is warranted social work. ANDAR, HORRIBLE!

Many years ago (Approximately 15 years) that I attend in this place, usually without problems, I am diabetic insulin dependent and I take care of my health conscientiously. But on the day of the date I had a surprise with the authorizations sector, which was very unpleasant.
The fact is that since I did not listen well, I went to the otolaryngologist. The latter tells me an audiometry. This study confirms that I have mild to moderate hearing loss, more pronounced in the right ear.
The professional who treats me indicates Brain Nuclear Magnetic Resonance with a point-cerebrospinal angle, internal auditory canal with and without gadolinium, axial and coronal slices.
The fact is that the medical audit department authorizes me only nuclear magnetic resonance, the rest not, because they do not consider it necessary. The best comes now. I have the superior plan (Plus) and they told me about the social work, that I have to go to my doctor so that she can give me a medical history where she makes clear the need to make the cerebrospinal angle. That is to say that after going fasting for 5 hours for the first study I have to ask my doctor for a shift so that this note, explain to the social work why he requests the additional study. As if I did not know what my doctor does !!! That is to say that the registration is useless.
Once this is done I have to submit everything in Authorizations or Audit, if they approve me, return to ask for my doctor to re-order me for what was left pending, and return to ask for a study that already It was included in the other. In other words, to go back to work and redo the additional practice.
How bad it is living!

They are giving me immediate response to severe coronary treatment. I am very grateful with you.

Good administrative attention
I still do not use it

One of the best social work that has had excellent attention both in shifts and in the guards and passing through to take turns is super fast compared to others.

They must solve the problem of the telephone exchange, you have to be more than 40 minutes on the phone to be confirmed if an order is authorized.

Good social work and excellent service from its employees.

Excellent attention, good treatment and cordiality of workers. At all times they effectively fulfill their role of helping and advising each member. The intstalaciones are very good

A shame Attention during the pandemic. I had an emergency with my husband and they hung up the phone. He ended up hospitalized for cardiac arrhythmia and I have been suffering that an ablation is authorized to resolve his arrhythmia and they do not answer you on the phone, they leave you waiting and then hang up on you. I write to the mail andar.beneficiarios@redsocialfuva.org.ar. and I have no answer.
It seems really unfortunate that patients do not care because with their delays, health is getting complicated and we are LITERALLY adrift. SHAMEFUL

Little recommendable. A lot of bureaucracy. They do not cover most of the usual routine studies. Exactly the same happens in medicines, few are covered.
For confirmation of authorization of studies very bad attention, you have to call with terms of 24 hours to 48 hours. Adding that you have to be waiting, at least 50 minutes to be attended.
I think they have room for improvement.
It will be a good for all users who choose to have Andar coverage.

It is not very good I have a health problem and they do not want to cover me and we had to resort to the super intention

Very bad the part of Authorizations, I have been asking for 15 days and on top of that I call and the ladies are very badly LEARNED they are rude they cut you off and I have pictures of how much I called 1 to 30 minutes and then they cut you ... on top you pay if they don't answer you with This pandemic had to be fast as always, social works play with people and we still pay to improve health and they take it into your pocket ... THE TRUTH A SHAME and I use it once a year for control ... pain, how they complicate it

More and more decadent benefits ... 15 years or more ago that I have the social work and today is at its worst

They do not answer the phones, even if they tell you that you are 1st on the line, it is not true, I advise sending mje on Facebook, the only place where you can at least chat with someone

Masomenos social work is correct but they have serious problems with some doctors on the campus. Specifically, the doctor nataly gutierrez, a diabetologist with headquarters in Moreno Street, takes care of you in an arrogant way as if it were that one was not paying for the attention she receives. A really shameful disaster that doctors of that kind have.

Very comfortable offices and excellent attention from all staff, Except for the security that always has a dog face, they have to take care if, but not for that reason they have to look at everyone as if they were going to commit a crime, a smile and a greeting, boys !! !

more than 40 minutes waiting for someone to attend with a robot that invariably repeats "your call is first on the line ...". Unpresentable. Unacceptable. BAD ATTENTION TO THE PUBLIC. With such contempt for the client, what can be expected from patient care? The call was cut off after waiting 45 minutes. I congratulate you. If your goal is to give lousy attention, they are a complete success. Do not even think of answering me to try other ways after this antics. This is not because of the flow of calls. This is 100% inoperative. Thanks for wasting my time.

Terrible authorizations I have the highest plan use nothing coverage, my ego I had an accident at the spine, the only treatment that doctors give me is a blockade and they do not authorize it, while I do not give more of the pain and about to lose my work, not working I can not pay privately. .... So ... When you need the serv. ..THE ABANDONED I changed osde for walking. ..I still regret it. .

My prepaid I was discharged from sanatoriums. They recognized an important remedy for my operated health. I treated myself 18. years ago. Please "Prolia." In idim

You try to communicate by all possible means and it is impossible, three hours ago I am looking for a way to communicate in quarantine

Bad attention, bad service. A disgusting social work.

a disaster the system of authorizations, you lose a lot of time, it is archaic. The previous comment was yesterday. Today they still do not answer me because their inefficiency takes 72 hours. DISASTER

Excellent. Very good social work. The attention to the public is very good. The installations. They are comfortable and the bathrooms clean.

Accompany my daughter, good attention and little wait.

The best option when it comes to having a prepaid !!!

Very good social work !! Excellent attention, very good providers. recommendable

TOTAL disagreement when sending an order to authorize.
Please IMPROVE URGENTLY this topic. TOO MANY TURNS and above that communicating and waiting is not pleasant at all.
With respect to the shifts in the offices I had no problems. The subject is Este, AUTHORIZATIONS !!!!!!!

They must update the vademecum and be less bureaucratic

They always behaved well with my case ... But this month was unfortunate the treatment of one of the employees ... Messrs ... I was denied the treatment of insulins ... Under the pretext of a brand they wanted to lie to me and they ended up without authorizing the two types of insulin that I need (fast and glargine) ... If that is not abandonment of person for denying a treatment ... Knowing that I am cardiac in addition ... I do not know what to call it ... Being negligent by denying a treatment to reduce the cost that an affiliate produces ... mmmm ... I don't know ... Mr. Auditor the truth that your negligent attitude turned out to be an unintelligent act ... UD. You understand me, don't you? ... A few words.

It is the worst social work ever seen. Without awareness that they provide a health-related service, communicating is impossible and when you do it the service is appalling

I do not recommend it as o.social.la Attention instead, regular, you have to ask each thing do not inform well

You can spend more than half an hour waiting for your phone to be answered ... the real reason is that they have no staff to attend.

It is an excellent social work, with very good plans

Good social work, good attention although quite bureaucratic, they give too many laps for things that should be simple

Good care, sometimes it takes a while, but that is common in health centers.

Bad loaner The authorization requests do not respond, they do NOT comply with the PMO practices. The employees do not know the laws and the agreements that they have with attention centers, to such point, of not allowing the attention in the same ones, in spite of having them in primer. Employees without training, who say that when they "have time and as a hobby" they will read the texts of the law that fail. If someone is thinking about choosing it, I would recommend that you look for another option.

Place with very good care and accessible for sale with disabilities

Huerta Grande. Hotel 1 * De Octubre: Excellent hospitality, very good varied and tasty menu. Good breakfast. Recreation and excursions that make the stay very enjoyable and fun. Priceless view

Whenever you go, the employees make you feel that they are doing you a favor. It is not my social work. They do not respect the PMO

They are often wrong always have to control the procedure you are going to do before leaving the place

They should remove from the authorization sector the Manager and / or head of the Authorization sector. The sector is so inefficient because whoever carries it out is an incapable, poorly learned and with so few resources that leaves all the social work and its personnel badly.

Good attention to the partner, the coverage is the best in relation to quality, the super recommend.

They promise a lot in advertising and give very little. They find it difficult to authorize complex study orders.