American Telecom Services

American Telecom Services, LLC (ATS) was incorporated in 2001, though its staff has been installing and maintaining customer premise telecom equipment since the early 1970s. They specialize in designing, installing, and maintaining systems ranging from four-phone key service units to 10,000 line PBXs, with a strong focus on Call Center applications and the NEC SV8100.

The company offers consultation services to help businesses determine the best fit for their telecommunication needs. These consultations are described as no obligation and no charge, ensuring customers make the right business decision before committing to a solution.

American Telecom Services provides both premised-based and cloud-based telecommunication solutions. They highlight the net2phone cloud-based system, which allows users to make or receive calls from a desk phone, PC, or cell phone app from anywhere, offering flexibility and mobility.

The business is located at 500 W Cummings Park Ste 1000 in Woburn, Massachusetts. Their principal owners, Michael Cashman and Michael Ryan, have extensive backgrounds with companies like General Telephone & Electronics and Fujitsu Business Communications.

Customers frequently praise the responsiveness and helpfulness of the customer support team. Multiple reviews mention that the support team is always there to assist and resolve issues quickly, which has been a key factor in customer satisfaction.

Some reviewers have noted that while the service is generally excellent, there have been instances where the support team's response time could be improved, though most experiences have been positive regarding reliability and efficiency.

The company has a long history in the industry, with staff experience dating back to the early 1970s. This extensive experience allows them to handle sophisticated applications and complex telecom requirements effectively.

American Telecom Services serves businesses that need either premised-based or cloud-based telecommunication systems. They cater to companies looking for reliable telecom solutions, from small setups to large-scale 10,000 line PBX installations.

The website mentions that the world of Business Communications is changing fast, and they adapt to new technologies like VoIP cloud services. They emphasize meeting challenges head-on with technological advancements.

The company's website states they have been servicing technologies since 2001. This period of operation aligns with their incorporation date and marks their official start in the current business structure.

The business website includes a section specifically dedicated to explaining net2phone, a cloud-based telephone system. This feature allows users to access communication tools from multiple devices seamlessly.

The company's mission involves providing a complete telecommunication solution, whether premised-based or cloud-based. They aim to ensure that customers make the right business decision through their consultation services.

The company's staff has experience with various sophisticated applications, including NEC SV8100 systems. This expertise is a key part of their service offering for businesses needing advanced telecom solutions.

You can reach American Telecom Services by phone at 7812811998.