AmeriHealth Caritas Family of Companies Review

It's a beautiful campus in the airport area. I work here at the Family of Companies which is AmeriHealth Caritas. It is a great company to work for with great benefits.

Very unorganized Management that changes policies and procedures weekly.. no joke. Weekly. Support and Guidance were non existent. The overall atmosphere is toxic. Overwhelming unmanageable caseload sizes of 90, 100, 120 cases for Service Coordinators... then they ll tell you that falling behind on the endless documentation is your fault, not management for mismanaging the program. It s almost like they slapped this entire thing together with no idea what they were doing and will never admit it. They are also a huge cancel culture organization that will ruin your life. I sure hope PA reconsiders contracting with this agency. Terrible mileage reimbursement.. first 100 miles per day not reimbursed. This place is a mess...

Less and less coverage.....tell drs what they can and cannot prescribe ...takes medicine out of formulary for better deals with other drug manufactuers ... Denies payments to providers leaving me with the bill ... I hear Jefferson took over and now its nothing but bean counters running the place. Used to be a great compant when it ws Amerihealth Mercy .... Now the only Mercy there is is to upper managemnt and shareholders

Despite calling and verifying three different times about a surgery, they still refused to pay and stuck me with the bill.

BUYER BEWARE!! This company has a wonderful mission statement. But they don't live up to it. As an employee it is a bit of a nightmarish scenario. I also took their insurance and used to receive regular mails with new cards and changed policy documents. The changes were to intimate me that several coverages were either reduced in scope or increased in terms of premium. Yes you would think otherwise right. My neighbors also had their insurance and for them too it was a similar scenario. Don't know about you but as a sane member of the community, I would stay away from this place or their insurance products.

I work in the HR department. While the organization has faced challenges they live by the motto "Care is at the heart of all we do."

I find it really disconcerting to discuss my health care with random customer service reps. I'm an adult and don't need a total stranger to remind me about breast cancer screenings. We are also required to notify our docs, when we go in for an appt., that we are there for our "yearly healing behaviors." It's incredibly condescending.

I wouldn t say this is an awful place to work, however the better areas to work are the ones where you clearly have a valuable role, otherwise menial operation department jobs will stress you... then dispose of you due to lack of competency in management. Nepotism is very alive depending on who you are under, thus making this not the ideal place to grow. I d advise anyone who is looking to work here to just do your research, and don t stand for anything. Not a company who values you, like they say, I developed severe GAD and onset depression from how they treat you here.