Went to OCharley in Ft Oglesthorpe Ga service was horrible and manger was very rude my family has always enjoyed the restaurant but after our experience with the rudeness of manger we will not be giving our business to them anymore someone from corporate office needs to address this so it doesn't happen to any other families after we spent almost 300.00 dollars we didn't aspect to get treated so unkind
Your bountiful utah restraunt is awful food cold service is the worst i have ever had only thing that is worth eating is the pies i notice just up the road .black bear diner is opening i would start to worrie my family will not be back
We loved this place so much we went there 3 times during a 5 day stay. Sunday brunch was awesome! with $2.50 Mimosas! The food was excellent, the staff was great, will definitely return if we ever make it back to Meridian,
Me and my wife ate at O'Charley on north keystone ave @ Glendale on June 9 2017. I write this only as a warning to others. Unless you like slow service, stale chips tasteless food and for Gods sake don't order the artichoke dip (a culinary experiment gone horribly wrong) Hell we even had to wait to be seated because of a shift change. I guess they couldn't handle the large crowd of perhaps twelve people scattered about already. (sarcasm intended) Not worth a call to the restaurant to complain it was quite clear from our last visit that they don't care. And we wouldn't return under any circumstance anyway. Not worthy of the 1 star given but I was forced to choose it it order to post this review.
I personally worked for this company for 8 years. They treated me right for about 4 or 5 of them. The company came under new ownership at that point, and I began to feel unappreciated. I stuck with it for three or so more years, and that was all I could take. The management knew there would be no raise for me so they just stopped evaluating my job performance. You can't tell someone they are doing great , but there is no more money for you. So they just stopped saying anything at all, and joined their robot work force. I left O'Charley's 3 years ago and it was the best move I ever made!!! I am now the executive chef of the busiest restaurant in my home town. A town of 115,000 or so. I am not writing this for me though, I am writing this for my wife, who has been with O'Charley's for close to 15 years. My wife broke her foot in two places in march of this year, and has been out of work for 6 months. My wife has turned in paperwork from her doctor, and a work release form OK ing her to go back to work. Now she is being told she no longer has a job with the company. The company she busted her ass for, for 14 plus years. She could get her job back as a new hire, and lose her vacation pay, three weeks paid, seniority, and all other benefits she's worked so hard for. Shame on you O'Charley's for treating your employees this way. Blue ribbon holdings you get no ribbons, so call yourself whatever makes you feel good. You get one star, and that's cause I can't give you zero. If I don't receive a reply of some sort. I will use all my friends, family, and other resources to try to get your restaurant closed in my town. I'm a bit of a local celebrity so it wouldn't be hard. You need to take a good hard look at yourselves, and start taking care of your people, because that used to be the O' way. Don't know where you went wrong "Blue Ribbon Holdings".
O'Charley's, Valley View Mall, Roanoke, Va. My husband and I just discovered O'Charley's when a local establishment had a special on gift cards. We went a couple of times and I decided I wanted to try the Sunday brunch because the Eggs Benedict looked good and I love Eggs Benedict. So we went today, a Sunday. I didn't even have to look at the menu because I had decided days before. I should've taken a picture because it was SAD. My "poached eggs" were overly cooked hard boiled eggs with the whites trimmed down to less than 1/16 of an inch. The "yellows" were gray nearly all the way through meaning they were cooked way too long. There was a smattering of hollandaise sauce - perhaps a tablespoon per muffin half. Hardly enough for tastes, much less enough to make up for the over cooked dry egg yolk with just a skin of white. I doubt there was Canadian bacon on the muffin as it was not round nor the thickness of Canadian bacon. The parmesan potato slices that came with it did not have one speck of parmesan, or any type of seasoning whatsoever. Just fried potato slices. For $11 It was the worse meal ever. The waitress and the manager both came by shortly after we sat down and asked if everything was okay -- before we even got our drinks, much less our meals! We were NEVER asked again if everything was okay after we got our meals. My son's burger was not cooked the way he asked and the tomato was so not fresh that it tasted bitter. Gave it 2 stars because the 2 times we went on Thursdays it was okay. Food was not bad. But because kids eat free every day and parents don't know how to parent any more, kids are in there loud and uncontrolled. Last time a mother let her barely 3 year old squeal and run through the restaurant, with no shoes! When he squealed while running by our table it startled me and I mumbled "seriously." She was ready to fight me. We used the last of our gift cards and won't go back. Terrible experiences. Also. Just try to find a way on the Net to contact either corporate or the local store to email them a complaint. YOU CAN'T. More proof they don't care. Back down to 1 star!
We have an Ocharlies in Barboursvikle, WV and I am not kidding you, I have had some of the WORST service from other servers at other restaurants here in WV than I have had anywhere in the USA. HOWEVER, the manager Carl Wiles at this location is the BEST ever!! A true man of character. You feel like you're walking into a family the minute you come to this restaurant. The servers are the best in the area, the cooks, servers, refills, and manager contact run like a top!! He deserves a huge bonus. He goes above and beyond with making people feel welcomed and comfortable. He is such a pleasant person to be around. We won't even go to the negative, miserable, horrible environment that their nearby Logans Roadhouse restaurant has after discovering Ocharlies and the positive, amazing environment you get when you're there. We go back to ocharlies again and again because of the consistent pleasant experiences that we have there time and time again.
Great corporate offices for O'Charley's and others.
Because the O'Charleys in Bellevue got my to go order wrong yesterday, I was forced to eat the overloaded potato soup instead of the chicken harvest soup I ordered. That potato soup is HORRIBLE!!! It is SO SALTY and tastes like it's made with cheese whiz. They may want to consider changing the recipe and making the soup with real ingredients and taking out some of the salt.
I applied for a host position at ocharleys for the antioch location.i was contacted back for a scheduled interview for tuesday at 3 pm. When i went to the interview the manager told me that they are looking for boh (back of house) but i applied for the host position. She responded with well i noticed that you have had experience with cooking if thats something your interested in doing..if i wanted to work in the kitchen i would have applied for the ad that said cooks wanted. I think its very unprofessional to schedule an interview knowing that the person applied for a hosting position but when the person gets there its all about another position that they never wanted or even applied for. I don't understand why i was contacted if the host position was not what was needed but was posted as what they needed. I now understand why they are looking to hire people sounds like poor management. I will never apply for another position for any company that american blue ribbon is apart of.i hope who ever the president of this company is knows whats going on and fixes the major issues because eventually its going to destroy them. Best of luck and i honestly hope someone contacts me back since i did call the number to speak to someone about the issue. If i could give no stars that definitely would be my selection..the only reason they got one is because i was contacted back after i put an application in.other than that its been the worst experience ever.
We have been in the comics for 30 or so years. I have been in the restaurant/ food industry for about the same. Our O place has gone down hill over the last year. I have issues with the service and management. Mixed drinks set in front of a 4 year old. All bright with fruit on it. Um not cool. Dirty tables all threw the place,has you wait 30 to 45 min to be sat.
In healthy adults, depending on the type of food catamanion, food poison presents in 7 to 12 ours. But study's have shown some are sooner. In toddlers and elderly or people with amine system problems,it can in 2 to 6 hours.
My god daughter 2 years old received spoiled sauce on pizza and was sick. When this was brought to the management it was rudely stated that it was to soon. Serve safe test show that she is wrong. Heck Google it.
I am a foodie I also am a professional. If you don't want to do your job find a new one.
Hospatilty is a industry in its self. You can be holding people's lives in the palm of your hand. The O'Charlies in Hixson TN needs a over hall. Or needs to close.
While eating at the village inn location at 14539 W. Grand Ave. Surprise, AZ I had maggots on top of my pancakes. I was half way through and sharing with my 10 month old son. This restaurant is gross and I will never be back.
We celebrated my daughter's birthday Sunday at O'Charley's in Stockbridge, GA. She bit into a piece of glass in her soda and we are still waiting to hear from someone in management, corporate or claims to call to see how she is doing and to cover her dental cost. To date, no one has even called.
I have eaten at the O'Charleys in St. Peters, Mo. on a fairly regular basis and have always been very happy with the service and the menu. I have been eating low carb for 8 years and can usually find something (other than a hamburger with no bun) on most menus. At O'Charleys, that menu item was the Chicken Bruschetta with a side of broccoli . Today I had lunch with a friend at O'Charleys and found that the menu had changed. Not only did you take the Chicken Bruschetta off the menu entirely, you didn't have any grilled chicken items that didn't include breading or pasta. I am truly disappointed in your menu change and will not be frequenting your restaurant again.
It does not amaze me that Village Inn has problems. The customer service @ the 44th and Dodge location has been an issue for more than 8 years. The managers are terrible & we were even chased to our car by a manger who thought we did not pay... the waitress was given cash and did not clear our check. This has happened to more than just us.
# 1 - people eat breakfast everyday but you guys think people don't eat breakfast during the week only on the weekends. #2- free pie Wednesday is free pie Wed for everyone that does not have kids. Yeah I am not impressed O'Charleys
We spent $200 for a very crappy service... First off they started bring food out before we even got our drinks then when we asked for our drinks they brought us styrofoam cups then half of our food orders were wrong then when we ordered our desserts they brought most of them out and when we asked asked for the last one we were told "they had to find it" then they said "we have to cut it" and when asked the third time we were told " oh we're out of that" after they had already got the money and his tip and we never got our money back for the dessert they lost. I spoke to a manager and he not once apologized for our service he just started making up excuses as to why we were getting crappy service.... I won't be back that was my first and last time there you get better service at McDonald's.
Just had a really bad meal at what was one of our favorite places to eat. I ordered a chopped steak meal that was still full of blood in the meat. I sent it back and declined any thing else. I was still charged $4 and $2 something for my tea. No manager came out and this should've been free considering the waste of time I endured to have to go somewhere else. This was in Douglasville Ga off Douglas Blvd. Unfortunately we'll be searching for a new place to eat.
Service is always great at the Morristown location and I like the manager.
I am offended by your commercial where the man puts his cell phone in a glass then says it s alright because he has insurance. That is thievery.
Great place to work with even better people. Leadership greatly values every individual!
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