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What is Alpine Carpet Cleaning?

Alpine Carpet Cleaning is a family-owned business based at 11315 E Trent Ave in Spokane Valley, WA, that has been serving the area for over 5 years. They specialize in residential and commercial carpet, upholstery, tile & grout, and pet stain removal using truck-mounted hot water extraction. The team targets homeowners, apartment complexes, offices, and retail spaces within a 30-mile radius of their home base.

What are the pricing structures and package options for carpet cleaning?

The company offers three distinct carpet cleaning packages: Standard Clean for $49.95, Superior Clean for $69.95, and Premier Clean for $89.95. Each package includes pre-vacuum, pre-treatment, and hot water extraction, with additional steps like agitation, deodorizer, and carpet protectant available for extra fees. A $149 minimum charge applies to all services to cover travel and equipment setup.

What specific cleaning services are offered beyond standard carpet cleaning?

Alpine Carpet Cleaning provides specialized services including pet stain and odor removal using an enzyme formula, tile and grout high-pressure steam cleaning, and upholstery cleaning for sofas and chairs. They also offer carpet repair for burns and tears, as well as carpet stretching to eliminate ripples and buckles. Each service has a specific per-room or per-square-foot rate listed on their website.

Where is the business located and which neighborhoods does it serve?

The business operates out of Spokane Valley but serves a wide area including Spokane, Liberty Lake, Cheney, Medical Lake, Deer Park, and Millwood. Their home base location allows them to respond quickly to requests in neighborhoods like Veradale, Greenacres, Trentwood, and the Sullivan Road corridor without incurring travel fees.

How can a customer schedule an appointment or get a quote?

Customers can book appointments online through their website or by calling 509-463-6380 at any time, as the business operates 24 hours a day, 7 days a week. There are no after-hours fees, and scheduling is flexible enough to accommodate various residential and commercial needs around the clock.

Are there any special discounts available for specific groups?

The company offers a 10% discount for active military, veterans, seniors 65+, police officers, firefighters, and EMS personnel. Verification may be requested at the time of service, and the discount can be applied using the toggle in their online price calculator.

What cleaning technology and methods does the company use?

Alpine Carpet Cleaning uses hot water extraction, also known as steam cleaning, which injects hot water and solution deep into carpet fibers under high pressure. This method is recommended by most carpet manufacturers to remove embedded dirt, allergens, and bacteria effectively.

How long does it take for carpets to dry after cleaning?

The drying time for carpets typically ranges from 4 to 12 hours depending on airflow, humidity, and carpet thickness. To speed up the process, customers are advised to run fans and crack windows, though some rooms may dry in under 2 hours during warm weather.

What guarantees and additional service fees are mentioned?

The business guarantees 100% satisfaction and will return to re-clean a job at no charge if the customer is not happy with the results. They also provide a $25/spot pet odor treatment and charge $0.65 per square foot for tile and grout cleaning.

How does the company handle pricing transparency and unexpected job issues?

The company states they have no hidden fees, fuel surcharges, or surprise charges, ensuring transparent pricing from start to finish. If unexpected issues arise during a job, they discuss them with the customer before proceeding with any additional work.

What are the core values and brand affiliations of the business?

Alpine Carpet Cleaning is a proud member of the Alpine Cleaning Company family of brands and emphasizes local ownership and operation. They aim to deliver clean, healthy spaces without upsell pressure, focusing on reliable scheduling and extending the life of customers' floors.

How are room sizes and pricing calculations defined?

The company defines a standard room as up to 300 square feet for pricing purposes, though the FAQ mentions 200 square feet in one section. Rooms over 300 sq ft may be charged as two rooms on-site, and hallways count as one room each.

What unique selling points does the business promote on its website?

The business highlights its 5+ years of local experience and 24/7 availability as key differentiators. They claim to be the #1 family-owned carpet cleaners in Spokane Valley, offering a consistent experience across all their service locations.

How can I contact Alpine Carpet Cleaning?

You can reach Alpine Carpet Cleaning by phone at 509-463-6380 or by e-mail at [email protected].

Does Alpine Carpet Cleaning have reviews on Trustburn?

Alpine Carpet Cleaning has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Alpine Carpet Cleaning

Alpine Carpet Cleaning serves Spokane and the surrounding area with professional carpet, upholstery, and floor cleaning services. Using truck-mounted hot water extraction and commercial-grade equipment, the team removes deep-set dirt, allergens, and stains that standard vacuuming misses. Residential and commercial clients trust Alpine for reliable scheduling, transparent pricing, and results that extend the life of their floors. Locally owned and operated, Alpine Carpet Cleaning is committed to delivering clean, healthy spaces without the upsell pressure. Serving Spokane, Spokane Valley, Coeur d'Alene, and surrounding communities. Call or book online for a free estimate.

Address
11315 E Trent Ave, Spokane Valley, WA 99206