3 years ago
I typically do not write reviews, but had to in th...
I typically do not write reviews, but had to in this instance as I cannot say enough wonderful things about Aloha West. I originally found them because of their affiliation with Dave Ramsey. Like most people, I find insurance-related issues exhausting and endless. Aloha West is a rare exception that took the pain out of the insurance policy hunting process. I originally worked with Megan Doan to find a commercial insurance policy and was beyond pleasantly surprised. Megan was positive, warm, extremely professional and efficient. I chose her over 2 other companies because of her exceptional skills, lightening speed in answering my emails/questions and her genuine demeanor. Megan genuinely cared - which means the world when it comes to your own business.
A few month later I ran into questions related to a health insurance policy. I called the office and was connected to Steven Webber - little did I know that Steven was the owner of the company. Once again, nothing but an exceptional experience. Steven was extremely knowledgable, helpful, and positive. He spent HOURS helping me resolve a problem with an application. On top of that, he was very down to earth. I was shocked to find out that he was the owner of the company, still helping people with medial and agonizing application questions! That says a lot about this company.
Aloha West exhibits the charm that old private offices were once renowned for - exceptional skills, incredibly pleasant and positive staff and people who genuinely care and are there to support you. That means THE WORLD when dealing with delicate and stressful questions/concerns related to the insurance of your home, your belongings, your business and the health of your loved ones. I would give them 6 stars if I could! I recommend them to family, friends and anyone who expresses insurance policy needs/concerns. I will always seek out Aloha West for my insurance policy needs. Thank you, Aloha West! It's a gift to have you here in San Diego!