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J
3 years ago

We cold called Steve's business looking for help n...

We cold called Steve's business looking for help navigating health insurance for a relative in California who needed assistance. Steve and Kathy were unbelievably helpful and responsive. They went above and beyond to help our family understand our options.

D
3 years ago

I typically do not write reviews, but had to in th...

I typically do not write reviews, but had to in this instance as I cannot say enough wonderful things about Aloha West. I originally found them because of their affiliation with Dave Ramsey. Like most people, I find insurance-related issues exhausting and endless. Aloha West is a rare exception that took the pain out of the insurance policy hunting process. I originally worked with Megan Doan to find a commercial insurance policy and was beyond pleasantly surprised. Megan was positive, warm, extremely professional and efficient. I chose her over 2 other companies because of her exceptional skills, lightening speed in answering my emails/questions and her genuine demeanor. Megan genuinely cared - which means the world when it comes to your own business.

A few month later I ran into questions related to a health insurance policy. I called the office and was connected to Steven Webber - little did I know that Steven was the owner of the company. Once again, nothing but an exceptional experience. Steven was extremely knowledgable, helpful, and positive. He spent HOURS helping me resolve a problem with an application. On top of that, he was very down to earth. I was shocked to find out that he was the owner of the company, still helping people with medial and agonizing application questions! That says a lot about this company.

Aloha West exhibits the charm that old private offices were once renowned for - exceptional skills, incredibly pleasant and positive staff and people who genuinely care and are there to support you. That means THE WORLD when dealing with delicate and stressful questions/concerns related to the insurance of your home, your belongings, your business and the health of your loved ones. I would give them 6 stars if I could! I recommend them to family, friends and anyone who expresses insurance policy needs/concerns. I will always seek out Aloha West for my insurance policy needs. Thank you, Aloha West! It's a gift to have you here in San Diego!

R
3 years ago

I'm really happy with Aloha West and their service...

I'm really happy with Aloha West and their service. Steve and Logan have been great to work with. I've needed a lot of help sorting through the various plans and applications and they always get back to me quickly and get me the information I need. I've signed my whole family up for plans through Aloha West and plan on using them for a long time. Thank you!

A
3 years ago

Wow! Aloha West Insurance is amazing! They take ...

Wow! Aloha West Insurance is amazing! They take time to really get to know their clients. Everyone in the office has years and years of insurance experience and is able to draw on a breadth of insurance products tailored to my needs. I am not a number and it is clear they care about my business. They are easy to get a hold of on the phone and respond quickly on emails. Kelly is a superstar! She must work 24x7 because no matter the time of day, she emails me back immediately and is just a fountain of knowledge. It is clear that doing a great job providing the insurance protection her clients is very important to her. I also love the occasional hand written post cards and thank you's from the office. These personal touches are so cool.

T
3 years ago

We've gotten the best advice on our health insuran...

We've gotten the best advice on our health insurance at Aloha West Insurance. They are creative with HSA (Health Savings Accounts) and have gotten us the best coverage, at the lowest pricing. No pressure for "the sale," either. Great people.

S
4 years ago

Aloha West has always taken care of me and my fami...

Aloha West has always taken care of me and my family. They even helped my mom get my younger brother a policy that BEAT everyone else's rates! (She was out of state and Kelly helped her with everything over the phone or through email) Their attention to detail is superb and when renewal time comes up they always check in to make sure nothing major has changed in your life that may warrant an increase/decrease in your policy. Thanks Steve, Kelly and the rest of the team!

T
4 years ago

The best advice on our health insurance at Aloha W...

The best advice on our health insurance at Aloha West Insurance. They are creative with HSA (Health Savings Accounts) and have gotten us the best coverage, at the lowest pricing. No pressure for "the sale," either. Great people.