The customer service provided by this company was ...
The customer service provided by this company was outstanding. They addressed all my concerns and provided quick solutions. I'm very satisfied with their service.
The customer service provided by this company was outstanding. They addressed all my concerns and provided quick solutions. I'm very satisfied with their service.
I'm really impressed with the quality of service provided by Aln medical management. Their team is knowledgeable, professional, and always ready to assist. I'm glad I chose them!
I want to express my gratitude to the team at Aln medical management. Their expertise and commitment to providing exceptional service have exceeded my expectations. I am truly impressed!
The service provided by Aln medical management was excellent. Their team was responsive, efficient, and professional. I highly recommend them for all medical management needs.
👍 Aln medical management has been a lifesaver for me! Their services are top-notch and the staff is friendly. I couldn't be happier with their service. 👏
I had a really great experience with Aln medical management. Their team was incredibly professional and provided excellent service. I highly recommend them!
I recently used the services of this company and was very pleased with the outcome. The team at Aln medical management were professional and efficient. I would highly recommend them.
😊 I had a positive experience working with Aln medical management. The team was very knowledgeable and helpful throughout the process. I would definitely use their services again!
I'm extremely impressed by the service provided by Aln medical management. Their team went above and beyond to ensure all my requirements were met. I highly recommend them!
I'm really satisfied with the service provided by Aln medical management. Their team was great to work with and they handled everything professionally. Thank you!
They apparently sent me a bill, which got returned to them multiple times. They called me once, which I did speak with them and corrected my address but I never got another call that they kept getting mail returned to them and the bills continued to go to the wrong address. I got sent to collections because no one in their office could be bothered to pick up the phone and call me again to make sure they had actually corrected my address. Great customer service.
UPDATE...After paying even more in attorney fees (over $200), they now say I have a $98 credit and issuing me a check per my doctor's office. No one has contacted me at all, not even a sorry we messed up your life. A MONTH AGO......They have sent me to an attorney and collection agency and the doctor's office even said I owe zero. Doctor called them and they also said I owed zero. They will not answer their phones, but a recording they are busy and to call back later in week. Doctor's office called them to contact me direct...still no response. THIS IS THE SECOND TIME IN 2 YEARS THEY HAVE DONE THIS. I hate to change physicians but I might and ask first who their billing agency is. This has ruined by credit rating.. UPDATE---I found out InPatient Physicians which is another uses ALN for their billing. We showed cancelled transaction and the attorney would not accept it either. I was given a summons at work-embarrassing. The my medical provider finally received a call Friday 9/2 (legal to begin 9/6) they found my payments. I want restitution for time off work and to my insurance for their time on this. I would say the attorney---but they are the UTMOST RUDE.
I reported this management company to Great Plains Health. We received a physician's bill with no due date and it was paid for promptly by check and mailed. They called my mother the very same day her bill was received requesting payment for her past due balance and tried to coerce her to use her credit card for payment. The service representative was not friendly, denied any fault for sending the bill late (if that was the case), and also did not identify herself with the doctor, hospital, or statement balance connected to such services we had just paid. It wasn't until I refused the credit card and asked questions about the services was I able to gather more information to relate it to the bill noted above. Heaven forbid a senior who is starting to lose his/her independence gets a phone call that sounds similar to this one asking for a credit card number. Identity theft is rampant these days and businesses should make all the efforts in the world to protect confidentiality, peace of mind, and the rights of their customers.