I had a past due medical bill that I recently foun...
I had a past due medical bill that I recently found while pulling my credit report. Allied BS was the new owner of the account. I have been through a bankruptcy before and knew it'd be in my best interest to pay the debt off ASAP... So that's what I did. Allied customer service took my payment by phone and when I asked for a receipt they said they don't send receipts by postal mail! (Wow, thats a nice touch). So I took what they offered which is a PDF copy by email. The lady on the phone told me it would be 48 hours!? Ok, sure. Well, a week later and I had never received a copy of my receipt. I called back today and they say they will send me a receipt in another 48 hours. Wow, great job.
It is common knowledge that in the past, collection agencies like these will let a person pay their bill and then re-sell it to another collection agency. And they talk to me on the phone like I'm out of line for being annoyed... This just as easily could have been a glowing review had they not dropped the ball on such a simple request. I'll be following up with the original issuer of the bill to make sure I'm not being scammed. If that bill wasn't legit you can bet your bottom dollar I'll be contacting my local consumer protection agency office. What a headache!