Allianz Reinsurance Review

Very friendly, competent, uncomplicated!
Definitely recommended

So far the best vehicle insurance I've ever had. Also completely satisfied with the personal liability insurance. Highly recommended.

Extremely fast settlement of a claim, very efficient and easy to take by phone, high transparency,

We have practically all insurance policies with Allianz and have been very well looked after by one contact person for a long time. All questions are processed quickly, claims can also be easily submitted via the website, etc.

I can recommend great digital service as well as customer support on the phone

Do what it should and quickly and easily. thank you

Very quick and uncomplicated processing of the damage. Excellent!

Very friendly advice, helpful and quick. Everything worked out wonderfully.

Miserable service, trying to squeeze payments as they can. Car had a total loss by a third party, now wait for 3 months, that the rest is paid out. My insurance (furniture) did its part uncomplicated.

Never had problems with Allianz. Damage processing always very fast and problem-free, I can only recommend it.

Very satisfied, super quick and easy. Why complicated when it can be easy? Great, keep it up!

Disaster, waited almost 4 months for a locksmith bill!

Very effective I never had problems with this insurance!

Great, Allianz is a great point of contact for all our insurance matters.
We look forward to further cooperation.

Very poor experience: lack of support, information and care. Allianz is focused on following a process, not serving a customer. Far too bureaucratic - payments delayed to customer.
I even received the final feedback survey before the claim was settled. Compare the experience to AXA.....from start to finish the claim was settled and paid in under a week. With Allianz it has been over 7 weeks and still waiting......

Regarding property damage settlement, my experience so far has been positive. Simple and fast processing.

Competent and efficient insurer.
I recommend

Everything is uncomplicated, I am very satisfied! Thank you

Very quick and uncomplicated solutions, mutual trust

Not trustworthy insurance company! In the event of recurring damage from partial coverage, such as Windshield, where the owner usually can't help it, the customer is suddenly held responsible and the bonus protection is canceled. If the submitted application is not signed, you will be removed as a customer. And of course without a name of a person responsible, therefore anonymous. Such anti-customer behavior should not support anyone. It is questionable how such a society with such behavior could survive for so long.

Whenever I have to call on Allianz, I am satisfied with their service and performance ... I can only recommend them!

Fast, unbureaucratic and courteous handling of the claim.

Very quick - and uncomplicated claims processing. That's what I call customer service !!!!

Auto insurance with good value for money.
Claims processing and prompt payment.

My first case since four years I am with Allianz now. During a storm a branch hit my car and let quite a mark on it. I could easily enter the damage case online, submit it including pictures. Not even 24h later I got a call and two days later an employee came to inspect the damage. He had no need to ask unnecessary questions, no questioning the case nor arguing. One week later, the case was closed. I am very happy with my insurance. I would absolutely recommend it

quality, speed and trust in their customers correct, not everyone is in the same basket !!!

Fair contract partner - fast handling of the damage - very good communication - simple process! Recommended!

Very quick processing and registering. All online. Several options have been proposed to fix the damage. Would help to have English language option on the web-site.

fast and uncomplicated handling.
We recommend

When you look at the material used to design the building, you can see where your contributions went.
But at least they are save, italian marble holds its value for centuries.

as it should be ... simple telephone damage report, full cost coverage and direct processing between garage and insurance!

Extremely good and quick claims processing. I have been extremely satisfied for years (also with the customer advisor)

It was a pleasure like Allianz to do my damage, quickly, easily
and competent, has done

Very good insurance! You can only recommend! In case of damage completely uncomplicated and very fast transaction!

So you want good insurance. The claim is processed without much effort. I reported the damage and the replacement car was offered free of charge. Everything else was done quickly and easily.

thank you very much
Best regards

Excellent service from beginning to end. Highly recommended

It is a very good reliable and competent insurance.

Very professional business transaction, quick and uncomplicated procedure.

- Customer service VERY bad.
- Record best conversations otherwise X versions will be served.
Every call = other promise.
Really not recommended.

Very quick and uncomplicated, as well as professional handling.Thanks

Someone broke the driver's side window and the windshield of my car ...
Fortunately my insurer was here!
All repaired super fast and free of charge.

fast, competent, friendly. pay everything that is promised

Very friendly contacts and uncomplicated deviation in the event of damage.

Customer for decades, fair and uncomplicated cooperation at all times, good adviser that meets my needs

Liquidation of a sinister marten damage in a few hours. Quality service for me and the mechanic involved, without unnecessary bureaucracy and with great kindness. Sorry to have had a claim, but delighted with its settlement and the way it was resolved. Thank you and well done

I was surprised how straightforward it was. Many Thanks.

Solved the damage presented to Team Allianz in a simple and fast way.

Bad experience, I will immediately cancel all insurance I have with Allianz. I had an accident for the first time in 5 years as an auto insurance customer paying a premium of 1,550chf per year. Allianz refuses to believe my version of the facts regarding the dynamics of the accident supported by photos and consequently refuses to bear part of the costs of repairing the car. This is after 5 years that I pay 1,550ch per year without ever having an accident and without ever resorting to Allianz insurance coverage, in other words costing him nothing. A shame, I will cancel immediately

Access to tel quick, simple and very effective, well done !!

Excellent exercise.
well done

Very fast and uncomplicated processing in the event of a claim!

Quick and transparent information in the event of a claim

Quick, professional and very efficient treatment of files.

Very uncomplicated and quick processing of the damage

We were particularly well received by our interlocutor Allianz. Quick, efficient and very warm treatment. Thank you so much !

My parking damage was dealt with quickly and easily by Allianz

Have my home insurance for many years with the Alliance and had until recently never made use of it but unfortunately several items were stolen and after a few mails I was refunded up to 200CHF self-retention all surprisingly quickly.

- Very fast support for claims.
- Direct contact with the consultant.
- Fast processing of orders.

Very satisfied. Speed of execution of the reimbursement of my private affairs. No problem simple and fast.

handling of an accident accident abroad:
Availability
Efficiency
Proactive
Excellent service

Quickly settled the case and uncomplicated. Alliance is just good.