When I have to repair a mobile I will take it without hesitation to Alertphone, from what I have seen in their videos they are quality people who work very well and clean and adequate facilities for a good job.
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Few days ago my phone went out due to water damage. So I called AlertaPhone the day after at 10:00 and they immediately started looking at it 1-2 hrs after I turned it in. About 5-6 hours the phone was entirely fixed and I can only say I'm very impressed. Perfect customer service and very fast at fixing the problem! :)
I do not recommend it, they could not fix the problem that my device had and others told me a day of delivery and I had to wait a week with which I was cut off, very nice people but I do not recommend it because they charged me $ 29 for nothing.
Amazingly good service, knowledgeable, competent staff, reasonable prices. I was traveling in Barcelona when I dropped and broke my phone; dropped in to Alertaphone with no appointment and was out of there with it fixed in an hour. I was so impressed I went back to change the battery a week later. Front desk staff member Laura was especially kind, helpful and patient! (and speaks great English!) Highly recommend them.
We have taken to repair the camera of an iphone xs and have left it perfect. A highly recommended company. We will take it into account for future breaks in mobile phones / tablets.
It seems to me a most professional service, it is seen that they have the best team of tools and technicians, but above all the commitment to collect, repair and deliver the equipment at the agreed times.
I requested an appointment for a change in the broken back cover of a Samsung GS8. I was passing through Barcelona, so I only had a few hours and the times were met: one hour. It is paid in advance via web. My experience has been very good and I would recommend it. The only downside was that his appointment confirmation mail went directly to the spam tray and raised questions until I happened to look there.
Fast and efficient service, as explained on the web. They give you all the information you need and let you know if the repair can cost more. Highly recommended!
In 2 hours they changed the screen of my iphone and they changed the battery at a very reasonable price that they had previously provided me by chat. Unbeatable service and attention.
It is not the most economic technical service but it is one of the most professional to which I have gone and you also have a year and a half warranty for the batteries
I have not had the need for a repair, but I have seen much of the work of AlertaPhone, I have seen how they carry out a disassembly and assembly of several models of smartphones, and equipment that they use in their repairs according to the damage, in truth a professional job
I think it is an excellent service, although I have not been able to use their technical service they have all the necessary tools to carry out all kinds of repairs, I cannot say anything other than Excellent !!
Before changing the glass of the screen and leave 189 buy a new mobile. It will only give you problems regarding the response time of the keyboard and they will tell you that it is calibrated with an App that will lower you to the mobile, but the sensations will never be the same as at the beginning. It is horrible after sales service and the excuses that you get once you have put the new crystal and problems arise gestures, recognition of software, speed of response when typing, etc. NEVER MORE!!!
It shows that they are excellent professionals and they know what they do. I like to watch their videos as it draws my attention as a cell phone is internally. Many greetings and go ahead.
I have to say that I am very happy, recently I dropped the phone in the toilet bowl (for carrying the phone in my pants pocket) and after going to Apple, and a thousand other stores, the answer of all of them was ... "Sorry if it got wet and it doesn't turn on there is no way to recover your data."
Well, I have to say that finally and thanks to this company I have recovered all the data and photographs that I had stored on my iPhone 6.
With you I met the expectations of cell phones like the latest samsung since their service when changing batteries was very safe and of great quality, their videos left me fascinated, great and blessings for you.
Great professionals, efficient and super neat. Repairs to the first. Much seriousness. 100% recommended, they keep you constantly informed of how the repair is evolving.
since ecua I write a negative review because I'm sure no one has earned the cell phone they are liars, they want to gain subscribers in the channel by taking tallow people to put positive reviews, because I do not agree with that now all my friends who participated also they will put in negative but all the people who fell will do it too, I am sure that repairs the cell phones of the clients. Do not trust