As a customer, I found the service overall average...
As a customer, I found the service overall average. The restoration process was completed efficiently and the staff were polite, but the final results were not as impressive as expected. The website mentioned a quick response time, but it took longer than anticipated for the team to arrive. However, the communication with the team was clear, and they were diligent in addressing my concerns. There were some minor issues with the quality of work, such as missed spots during cleanup. Despite these issues, the company was responsive to my feedback and made an effort to rectify the situation. Overall, the experience was average, with room for improvement in terms of timeliness and attention to detail. 🙂