About Akixi limited
Akixi Limited: The Ultimate Call and Contact Analytics Software Company
Akixi Limited is an award-winning call and contact analytics software company that provides comprehensive hosted outbound and inbound call management software solutions. With over a decade of experience in the industry, Akixi has established itself as a leading provider of cloud-based call management solutions that help businesses of all sizes to improve their customer service, increase productivity, and reduce costs.
At Akixi, we understand the importance of having accurate data to make informed business decisions. That's why we have developed a range of powerful analytics tools that enable our clients to gain valuable insights into their call center operations. Our software provides real-time reporting on key metrics such as call volumes, wait times, agent performance, and customer satisfaction levels.
One of the key features of our software is its ability to integrate with multiple communication channels including voice calls, email, chatbots, social media platforms like Facebook Messenger or WhatsApp Business API integration. This means that businesses can manage all their customer interactions from one central platform rather than having to switch between different systems.
Our hosted solution also means that there is no need for expensive hardware or IT infrastructure investments. All you need is an internet connection and you can access our software from anywhere in the world using any device with a web browser.
Akixi's commitment to excellence has been recognized by numerous industry awards including Best Call Management Solution at the Comms National Awards 2019. We are proud to have helped thousands of businesses across various industries including healthcare providers, financial institutions, retail stores among others achieve their goals through our innovative technology solutions.
In conclusion,
If you're looking for a reliable partner who can help you optimize your call center operations while reducing costs then look no further than Akixi Limited! Our cloud-based analytics tools provide real-time insights into your business performance so you can make informed decisions based on accurate data rather than guesswork or assumptions. With our award-winning software, you can streamline your communication channels and improve customer satisfaction levels while reducing costs. Contact us today to learn more about how we can help your business grow!