We use Aircall at our company and it is a very important part of our company. We use it daily for all of our incoming calls to Customer Service, and for outgoing calls. This is a great tool and super helpful for the work from home era that is upon us right now. It is a must have!
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10 Reviews
Aircall has been a truly great platform for us to provide the best support service out there. Easy to set up, easy to use, easy to access, and very reliable.
I had to use Aircall for work purposes and it worked so well. I was able to get in touch with clients quickly and easily and it even offered a translating service that was extremely helpful!
We switched from Zendesk phone to Aircall and it was a great change. Aircall is simple to use and reliable when on calls. One helpful change would be allowing the agent to see the history and notes from a number when it comes in and not being locked into that one screen. This would allow the agent to be prepared when taking the call since we would know if they ve called in before and if there are any notes/accounts attached to the number. Aside from that, I really enjoy using Aircall.
Aircall is a great tool. Use this app everyday at work and has made my job so much easier. The Power Dialer is a great shortcut that allows you to target multiple contacts quickly!
Integration with my calendar and Pipedrive seamlessly allows for calls to be recorded and linked to accounts/deals I've created in my pipeline! Very intuitive and useful feature.
Give the ability to know when connection is well or not which helps to communicate with people you need to talk to. A good app to be organized with calls and give the best satisfaction to customers.
Air call is so far the most easiest and efficient i have ever used .Everything is organized and precise.
Excellent platform to unify sales, support, and ops teams. Allows our team the ability to provide a seamless experience to delight our customers. Looking forward to full SMS/HubSpot integration.
One of the best VoIP services I would recommend to consider is Aircall, It is easy, economical and best for worldwide reach. Offers a slick and simple approach to handling business calls and can be used by a variety of professionals looking to start conversations anywhere in the world.
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About Aircall
The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.
Aircall is a cloud-based call center software that has been trusted by teams all over the world. It is an innovative solution that allows businesses to set up a cloud-based call center and integrate it with their CRM and Helpdesk software in just a few minutes. With Aircall, businesses can streamline their communication processes, improve customer satisfaction, and increase productivity.
One of the key features of Aircall is its ease of use. The platform has been designed to be user-friendly, making it easy for even non-technical users to set up and manage their call center operations. The intuitive interface allows users to quickly configure their phone system settings, create custom greetings and messages, and manage call routing rules.
Another advantage of using Aircall is its flexibility. The platform can be easily customized to meet the unique needs of different businesses. Whether you are running a small startup or managing a large enterprise-level operation, Aircall can be tailored to fit your specific requirements.
Aircall also offers advanced analytics capabilities that allow businesses to track key metrics such as call volume, wait times, agent performance, and more. This data can be used to identify areas for improvement in your call center operations and make data-driven decisions about how best to optimize your processes.
In addition to its core features, Aircall also integrates seamlessly with other popular business tools such as Salesforce, HubSpot CRM, Zendesk Support Suite , Intercom , Slack , Shopify , Pipedrive etc., allowing you to streamline your workflows even further.
Overall,AirCall provides an excellent solution for any business looking for an efficient way of managing their communication channels.AirCall's user-friendly interface makes it easy for anyone on your team - regardless of technical expertise -to get started quickly.The platform's flexibility means that it can be customized accordingto the specific needs of each individual business,and its advanced analytics capabilities provide valuable insights into how well your communication channels are performing.So if you're looking for an effective wayof streamliningyour communication processesand improving customer satisfaction,AirCall could well be worth considering!
- Website
- aircall.io
- Phone
- 0176360695
- Address
- 11 rue Saint-Georges
- Categories
- Internet
