We use Aircall at our company and it is a very important part of our company. We use it daily for all of our incoming calls to Customer Service, and for outgoing calls. This is a great tool and super helpful for the work from home era that is upon us right now. It is a must have!
Aircall has been a truly great platform for us to provide the best support service out there. Easy to set up, easy to use, easy to access, and very reliable.
I had to use Aircall for work purposes and it worked so well. I was able to get in touch with clients quickly and easily and it even offered a translating service that was extremely helpful!
We switched from Zendesk phone to Aircall and it was a great change. Aircall is simple to use and reliable when on calls. One helpful change would be allowing the agent to see the history and notes from a number when it comes in and not being locked into that one screen. This would allow the agent to be prepared when taking the call since we would know if they ve called in before and if there are any notes/accounts attached to the number. Aside from that, I really enjoy using Aircall.
Aircall is a great tool. Use this app everyday at work and has made my job so much easier. The Power Dialer is a great shortcut that allows you to target multiple contacts quickly!
Integration with my calendar and Pipedrive seamlessly allows for calls to be recorded and linked to accounts/deals I've created in my pipeline! Very intuitive and useful feature.
Give the ability to know when connection is well or not which helps to communicate with people you need to talk to. A good app to be organized with calls and give the best satisfaction to customers.
Air call is so far the most easiest and efficient i have ever used .Everything is organized and precise.
Excellent platform to unify sales, support, and ops teams. Allows our team the ability to provide a seamless experience to delight our customers. Looking forward to full SMS/HubSpot integration.
One of the best VoIP services I would recommend to consider is Aircall, It is easy, economical and best for worldwide reach. Offers a slick and simple approach to handling business calls and can be used by a variety of professionals looking to start conversations anywhere in the world.
