Aegis Gardens Senior Center - Memory Care Center Review

I recently visited Aegis Gardens Senior Center - Memory Care Center and I was pleasantly surprised by the level of care and attention provided to the residents. The staff members were kind and knowledgeable, and the facility was clean and well-maintained. I would highly recommend Aegis Gardens to anyone looking for a memory care center for their loved ones.

👍 My visit to Aegis Gardens Senior Center - Memory Care Center was fantastic! The staff members were kind and knowledgeable, and the facility was beautiful. I was impressed with the level of care provided to the residents. I highly recommend Aegis Gardens for memory care services.

I cannot say enough good things about Aegis Gardens Senior Center - Memory Care Center! The staff members were exceptional in their care and attention to the residents. The facility was beautiful and had a warm and welcoming atmosphere. I highly recommend Aegis Gardens for anyone in need of memory care services.

😊 I had a wonderful experience at Aegis Gardens Senior Center - Memory Care Center! The staff members were caring and attentive, and the facility was clean and well-maintained. My loved one felt safe and comfortable during their stay. Thank you Aegis Gardens for providing such a great environment!

My visit to the memory care center was a positive one. The staff members were knowledgeable and compassionate. The residents appeared content and well-cared for. The facility was clean and safe. I would recommend Aegis Gardens to others seeking a memory care center.

During my visit to a local memory care center, I was impressed by the level of care provided. The staff members were friendly and helpful, and the residents seemed to be happy and engaged. The facility itself was clean and inviting. I would certainly consider Aegis Gardens for my loved one's memory care needs.

I had a wonderful experience at Aegis Gardens Senior Center - Memory Care Center! The staff members were so caring and attentive. The facility itself was beautiful and had a calming atmosphere. My loved one felt safe and comfortable during their stay. I cannot thank the staff enough for their amazing care!

The senior center I visited was top-notch. The staff members were all extremely helpful, and the residents seemed happy and well taken care of. I was impressed with the cleanliness and organization of the facility. I would definitely consider Aegis Gardens for my loved one's memory care needs.

dec 2018. the food served, in all aspects is pathetic, that they serve their residents.

update: 1 year later dec 2019. food still very bad. some tenants are being sent to the hospital with food poisoning.

Where do I begin

We are so thankful for this wonderful brand-new community. Without a doubt this is an impressive five-star facility. We moved my Mother-in-Law (MIL) Trudy to Aegis Gardens mid-February. I cannot express how impressed we are with the facility and staff. From the first moment we walked through the door the management and staff has been supportive, caring and compassionate. They have gone above and beyond to make sure my MIL feels welcome and cared for. They treat her like family. It s obvious that the devoted management and staff genuinely care for the residents (and family).

This facility was built with the residents in mind. They offer so many amenities such as on-site beauty and nail salon, movie theater, koi pond, indoor water fountain, swimming pool, workout room, tea rooms, barbershop, game room with actual slot machines (no you can t win money but you can win prizes), lounge with a lake view. Daily resident trash pickup. Resident outings, exercise classes, etc. Tenants also receive toilet paper, paper towels and soap. The list of amenities goes on and on.

Aegis Gardens also provides outstanding culinary offerings! Meals are prepared by their Chef who offers Asian cuisine as well as made to order, cheeseburgers, sandwiches, fish and chips, etc. They also have a noodle bar. Coffee, tea and snacks are available during the day.



They even offer perks to family members such as: the use of motorized bikes to explore the nearby trails and parks, monthly family meetings, wellness profile emails (basically this is a report that tracks activities and a general assessment of the resident and it s sent to family members), attend lecture series, family movie matinees and classes with residents.

The feeling I have when I walk through the door is not of an assisted living facility but the atmosphere you would feel at an upscale 5-star hotel. The environment is positive, and the residents seem very happy and content.

Although Aegis Gardens emphasis is on the Asian community every nationality is welcome. If you or your love one is looking for a place to call home I highly recommend Aegis Gardens.

Thanks to Meng, Ellie and Morgan, for your help with the orientation and move-in process! Thanks also to Nicki, Nancy, Margaret, Chris and the rest of the staff for all that you do. Thanks to everyone for making this place special.

I attended the Voice of Aegis singing competition on 9-28-2019 from 3:30-5:00pm. This program offered 6 local groups performing individual singings group signings and instrument performances. This program impressed myself and many attendees very much. Each prrformance exhibited high levels of music training and large effort of practices. These musicians and singing groups are usually very difficult to invite since they are in high demand and very busy. Aegis manager who organized this event is really capable and deserve our compliment and endorsement. We hope programs like this can be offered more often.

I'll start with the few positives. The building is very new and has nice Oriental touches. Some of the staff are excellent and really care about the residents. While the food is hit-or-miss, they at least try to cater to various palettes.

Several factors made us pull out of Aegis. I urge prospective Aegis residents/families to take heed of the following.

Staff: The nursing aids and helpers are underpaid, overworked, and taken for granted by management. This can lead to them taking out their frustrations on residents. The Asian front desk lady is particularly gruff, dismissive, and combative.

Points System: Like many nursing homes, Aegis charges residents based on a "care points" system. And, like some nursing homes, Aegis leadership will manufacture excuses to increase point totals in order to charge more. Aegis is particularly talented at nickel-and-diming residents. There is considerable turnover in management and nursing staff. When new staff come on board, it feels as if their first task is to figure out how to charge more points. They will try to charge for services that they don't provide.

Call Buttons: All residents wear a call button that they push when they need assistance. The first problem is the variable wait time: residents may have to wait up to 20-30 minutes for someone to come to their room. Moreover, the most alarming problem of this system is that the call buttons do not have any voice function or receiving function. Staff cannot ask what the problem is or talk to the residents remotely. Thus, nursing staff have no way of "triaging" call button requests. The woman requesting a coffee will have the same priority as the man needing an ambulance. Is this what you want for your loved ones?

Management: When not trying to extract every last penny from residents, management will rebuff any valid complaints and blame residents. Mom complaining about a nursing aid being rough with her? They'll say Mom is "an old lady" and being dramatic.

Overall, if the facilities and Oriental touches are important to your family, Aegis is worth consideration. But if you are wary of predatory pricing, incompetent management, some rude and unmotivated staff, then look harder for other options.