Expected better quality. 😕 The product didn't meet my needs, and the support was lacking. I was hoping for a smoother experience overall.
Questions about Edison Medical
What is Edison Medical?
Edison Medical is an online inclusive implant system delivery company that launched in 2010, specializing in dental implants and related supplies. They provide across-brand solutions for over 70 leading implant brands, offering products like Clicq™ Multi-Units and Pop-Clicq™ Attachments. Their business model combines production and marketplace aspects to simplify the dental implant market for professionals.
What are the starting prices for their main product categories?
The company offers a broad selection of products including dental implants starting at $100, Clicq™ Multi-Unit Abutments starting at $30, and Ti-Base Abutments starting at $60. They also provide surgical instruments starting at $25 and Clicq-Pression™ Transfer Abutments starting at $45 to satisfy various workflow needs.
Where is Edison Medical located and how do they handle shipping?
Edison Medical operates out of Dubai, UAE, and uses multiple carriers such as UPS, Quickup, and Careem to ensure reliable and timely shipping. They offer self-pickup from their offices within Dubai working hours between 09:00 and 18:00 for a free delivery option.
How can customers place an order on the Edison Medical website?
Customers can place orders directly through their website by confirming their delivery country and selecting their preferred language and currency. The ordering process requires accurate details, and customers are responsible for inspecting packages upon arrival before signing for the delivery.
What are the key features of Edison Medical's manufacturing and product range?
The company claims to produce over 1.5 million parts per year and specializes in creating products compatible with more than 200 brands. They emphasize their ability to offer exceptional quality at competitive prices while maintaining fast delivery times.
What are the delivery timeframes and options available?
Edison Medical states they work with multiple providers to ensure accurate and timely delivery, with estimated delivery times varying between 1-2 business days depending on location. They also offer a self-pickup service within their working hours for an additional convenience.
What do the Trustburn reviews indicate about customer satisfaction?
Some reviewers on Trustburn have expressed dissatisfaction with the product quality, noting that it did not meet their expectations. Additionally, one review mentioned that the support was lacking, leading to a lower overall satisfaction score.
What additional resources and programs does Edison Medical provide?
Edison Medical offers a Loyalty Club and provides catalogs and IFUs & Forms for their products. They also have a blog and digital libraries available for customers interested in learning more about their offerings.
How does Edison Medical differentiate itself from competitors?
The company highlights their commitment to providing a holistic system of production and a direct-to-client marketplace that meets their standards. They aim to simplify the dental implant market by offering a single source for various brand and implant system options.
How can customers get in touch with Edison Medical for support?
Edison Medical's website allows users to search for specific items and provides a contact form for any questions or feedback regarding their products or services. They encourage customers to reach out if they cannot find an item they are looking for.
What are the terms regarding order acceptance and cancellation?
The company's policy states that all orders are subject to acceptance and availability, and they reserve the right to refuse any order at any time prior to acceptance. Customers are responsible for ensuring the accuracy of the details provided during the ordering process.
What are the core values and goals of Edison Medical?
Edison Medical emphasizes their premium quality products that rival leading market manufacturers while maintaining competitive pricing. They also offer a variety of innovative designs to cater to different dental implant patient needs.
How can I contact Edison Medical?
You can reach Edison Medical by phone at 0097145689259.
How is Edison Medical rated on Trustburn?
On Trustburn, Edison Medical has a rating of 1 out of 5 based on 1 review.
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About Edison Medical
- Website
- ae.edisonmed.com
- Phone
- 0097145689259
- [email protected]
