My experience with AdaptHealth was wonderful! We received our equipment with same day service. AdaptHealth was quick and efficient. Peter O, our technician, was very pleasant and thoroughly explained how to use the equipment. I happily recommend this company for all DME services.
My Dad is a disabled veterean who cannot drive he ordered a walker decided he didn't want it never used it and they will not accept return by fed ex which is how he received it. How many disabled people are being took advantage of because if the lack of respect and concern that a company like this should have and be their first priority. May God have Mercy on their soul
Avoid this company! I was told 3 different prices for my cpap and then out of the blue got a bill 3 times
The amount !!! I can t afford it due to being on fixed income I already signed a statement for a certain monthly fee! The told me that my equipment was covered and then also sent me a letter stating it was not! This company needs to be shut down they are putting peoples lives at risk and in danger ! They also try to play know it alls and say my doctors appointments won t be covered as well they aren t insurance agents and cannot tell me if my appts will be covered or not they even suggested I cancel doctors appointments ! This company really needs to be investigated .
I had issues with an order and Keyonca Rogers was incredibly helpful and very pleasant, even though I was upset and frustrated. Don't know yet if my order issue will be corrected, but her customer service skills are outstanding
If I could have given this company no stars I would have done so. I was at Kennestone Hospital due a traffic accident and though I did receive oxygen therapy services from AHC I was told in the hospital the services would be $295 paid up front. I prepaid this amount and then received another bill from them for the same services, same dates for $267.26. When I called to ask why I was not told this amount in the hospital and asked for a refund of the difference I was told a manager denied my refund. Needless to say I won t be using their services again. I recommend anyone considering their services be wary of their price gouging.
Have ordered supplies multiple times without receiving them and I can't even get them on the phone now or even get a call back.
I had a very positive experience with this vendor. The order for a walker was faxed to them yesterday and within two hours, we were notified that we could pick it up this morning. I arrived this morning and picked up the item. Both of the women working at the desk were pleasant and helpful. The item is a quality product and the shop is clean and organized nicely. They offer a wide variety of medical supplies and recliners of all sizes and styles. The shop was also easy to find with ample free parking. Highly recommend!
Absolutely the worst Customer service ever. After making an appointment for Cpap fitting and placing order waited two weeks and never received. After all morning on phone and being told they shipped but had no tracking info I got a call back saying the girl that helped me must have got busy and forgot to place my order. Total lack of organization
I called on behalf of my mother and spoke with a lovely lady named Tesa . She knew products and helped us a great deal.
Adapthealth serviced my Grandfather with great care. I am very appreciative for this company. There was great customer service on the phone and with the driver that delivered the equipment. Excellent Service all around. Will definitely recommend this company to others.
