I recently had the opportunity to utilize the serv...
I recently had the opportunity to utilize the services of an HVAC company and decided to give Advanced Air Specialist a try. I must say, my experience was average at best. While the technicians were polite and professional, the overall service left a lot to be desired.
Firstly, scheduling an appointment was relatively easy due to their online booking system. However, it took longer than expected for a technician to arrive, which was a bit inconvenient.
When the technician finally arrived, he quickly identified the issue and resolved it efficiently. Although the problem was fixed, I felt that the service lacked attention to detail. The technician seemed in a hurry and didn't take the time to thoroughly explain the issue or provide any preventive maintenance tips.
In terms of pricing, Advanced Air Specialist was comparable to other HVAC companies in the area, but it would have been nice to see more transparency in the cost breakdown.
Overall, my experience with Advanced Air Specialist was average. While they got the job done, there were areas where they could improve in terms of timeliness, attention to detail, and customer communication.