I recently booked a trip through this travel compa...
I recently booked a trip through this travel company and overall, my experience was average. The website was easy to navigate and had a good selection of destinations to choose from. However, I found the booking process to be slightly confusing and had to contact customer support for assistance. The customer service representative was helpful and resolved my issue promptly, but it would have been more convenient if the process was smoother from the beginning.
During my trip, the accommodations were satisfactory but nothing extraordinary. The tour guide provided adequate information, although I felt that some additional historical details could have enhanced the experience. The transportation arrangements were on time, but the vehicles were not as comfortable as I had hoped.
In conclusion, while my trip with this company was decent, there were some areas where they could improve to provide a more exceptional experience for their customers.