American Directions Research Group

American Directions Research Group is a market research company headquartered in Washington D.C. that provides social media survey research services. They specialize in multimodal surveys including CATI, online, text-to-web, and mail surveys. The company has been operating for over 40 years and serves clients across the United States.

The company employs over 500 telephone interviewers and conducts more than 10 million live survey calls annually. They also send over 5 million manually initiated peer-to-peer text-to-web invitations for surveys each year. Their team includes full-time professional, technical, and administrative staff led by senior personnel experienced in data collection methodologies.

Clients can request an estimate for survey projects by contacting the business inquiries line. The company offers concierge-level survey administration and project management services to ensure client needs are met. They streamline data processing and provide accessible survey platforms for collecting and managing data anywhere, anytime.

The business states they have over 40 years of experience in designing, implementing, and managing multimodal surveys. They are trusted by a wide variety of corporate businesses, federal and state government agencies, research consulting firms, and non-profits. Their process involves specialized solutions tailored to specific industries and research needs.

A Survey Director from AARP praised their flexibility, timeliness, and stellar project managers. The team adheres to client milestones and delivers good quality work. They emphasize that client satisfaction is the key to their long-term success.

The company uses state-of-the-art advanced technologies such as computer-assisted telephone interviewing (CATI), automated surveys, and Internet-based online platforms. They conduct multi-modal projects including web-based, text-to-web, mail, and telephone surveys. Their data processing capabilities allow secure survey data management on accessible platforms.

They offer political and public opinion surveys, government and policy research, patient outcomes research, customer satisfaction surveys, and brand research. Their services help organizations tap into the pulse of America and inform decision-making. They also provide advanced analytics through their InsightArmor™ platform.

The Trustburn rating is 4.4 out of 5 from 10 reviews. All reviews are from 2022 and 2023, with the most recent from November 2023. Reviewers consistently praise the team's professionalism, responsiveness, and the value of the insights provided.

Reviewers highlight that the team is knowledgeable, professional, and delivers comprehensive insights that help make informed decisions. Many noted the results exceeded expectations and were delivered on time. The team is described as going above and beyond to ensure research needs are met.

The company provides a 'Why Was I Contacted?' page for survey participants to learn why they were called or to be placed on a 'Do Not Call' list. They also offer a removal request feature for those who wish to be removed from future surveys. This ensures participants feel comfortable and understand their role in the research.

For business inquiries, the contact number is (202) 223-4747 Ext 4001. For survey participants, the number is 866-869-1920. They also have a main phone number listed as 8637090553. All survey responses are confidential, and no personally identifiable information is passed on to clients.

The website states they have over 1 billion contacts dialed and have been trusted for decades to conduct survey research. They claim to be one of the most trusted and experienced public opinion and political survey companies in the U.S. They also mention having a keen sensitivity to client needs.

They serve a wide range of industries including public health and healthcare, associations and non-profits, and commercial businesses. Their government and policy research helps inform decision-making and policy development. They also specialize in patient outcomes research to improve healthcare decision-making and quality of life.

The company emphasizes that their data is secure and that survey data is never sold to others for future product or service sales. They ensure all survey responses remain confidential. Their goal is to provide actionable insights for informed decisions across various sectors.

American Directions Research Group is located at 2525 Drane Field Rd, Medulla, Florida.