Acura Of Modesto Review

Love these guys. They sure seem like good down to earth folks.

We had the best experience at Acura Modesto! The customer service was top notch. We worked with Joe to purchase our 2022 Acura MDX. It was the easiest process we have experienced when purchasing a car. Thank you Joe and everyone else that helped with our new purchase. You all are fantastic and we love our new car!

I was sitting in the guest lobby. I heard one of service people tell an elderly woman "I can't diagnose your headlight, because it goes intermittently. Bring the car back when it goes out for good". Then he doubles down and says "your tires are fine, they're just old. Actually, let me go out and check for cracks". He walks back in and says "how far do you drive your car? The tires are cracked, but because you don't drive far, they'll be fine. But I'll check on prices and send you a quote anyway." Moral of the story, don't get your car serviced here.

We had four terrible experiences at the dealerships near our home, the salespersons were all out for what they can get, or we had to claw information out of them. It was an extensive deterrent, and it almost broke our spirit and killed our joy. In addition, they either had the exterior color but not the interior or the interior but not the exterior. We decided to take a look at this dealership online, and they had the vehicle we have been looking for, low miles, interior and exterior, the nice tech inside, but it was multiple cities away, but we ve come this far, so WTH right?... So we called. Joe answers, his tone of voice was inviting, he listened to what I had to say, he asked what would best fit me, he heard my daughter talking and immediately catered to her needs and said the magic words you know what? I have an even better vehicle possibly the perfect vehicle for your little one. It has everything you ve mentioned plus lower miles and a DVD player . I told him I didn t see that on the site he said it is so new it hasn t been uploaded yet. I said I could come down; he asked about an appointment time, then I told him where I m driving from and immediately was empathetic when he learned I would be taking the drive from four cities away, so I told him my experience, and he understood. A few hours later, we show up (late for the appointment). The car is in front with a hefty tag on the window stating reserved for and my last name... Yeah, I LIKE THAT. We get out, take a look at a few cars and make our way to the door (we were not bombarded by multiple salespeople trying to get a sale...I LIKE THAT!) Moving on, Michael greets us; we tell him we have an appointment, and he introduced us to Joe. Even being late, Joe s mood or energy never changed. He even broke the ice with a hilarious dinner joke... you guessed it, I LIKE THAT!
We took a look at the vehicle and some other vehicles for newer year body style and interior/exterior comparisons, went on a test drive, but I was good it was time for the paperwork. I was slightly discouraged when my credit score showed on paper, and my energy changed, but Joe s and Homer did not. They remained patient and understanding even took time to explain how they obtain the information. I almost let this hinder our joy and ruin our entire experience, but my wife reminded me that we are GOOD. The process was smooth, the charges were explained, I didn t have to fight for GAP and claw information from ANYONE... you know what s coming next, I LIKE THAT! An excellent viewing and purchase experience. An excellent signing experience and an even better home experience. EVERY person we came in contact with were beautiful people; their energy and spirits were genuine... I LIKE THAT! Michael, Joe, Homer, and, Sharice, we appreciate you all. You have a lifelong customer based on the experience we had this weekend. SCH&NR

We got a great deal on our MDX and they went out of there way to fix the two small issues that we had. We'll be back in a few years, when the wife needs a new car again.

See Joe Darretta for great customer service . He is hard working for you and kind and patient .

Dennis and Jen were very easy and fun to work with. They got us the best deal and provide the best service.

Great experience, Robert took care of me and I got the car I wanted. Very satisfied.