I recently used the services of Active Towing and ...
I recently used the services of Active Towing and overall, I would rate them as average. Their website, activetowing.net, was easy to navigate and provided all the necessary information. The customer service representative was polite and helpful when I called to request a tow truck. The arrival time of the truck was within a reasonable timeframe, but there was a slight delay in the actual towing process. The driver seemed to lack some professionalism and was not as attentive as I would have expected. The cost of the service was reasonable and within the industry standards. Although I found their service to be satisfactory, there is room for improvement in terms of the quality of the drivers. I would consider using Active Towing again if needed, but I hope they address these concerns to enhance overall customer experience.