For a Health Care center, ACR Health can do a lot ...
For a Health Care center, ACR Health can do a lot better. Trying to enter, even with an appointment, is a nightmare for deaf clients. I served on the board of Auora CNY, and I find ACR's protocol to be unacceptable. The Deaf will not hear a buzz, or ding, so how do we know the door is unlocked, after ringing the doorbell? I had to ring repeatedly, until I saw a human outside, sprinkling snow melt near the entrance door. Fortunately, the counselor I met was exemplary.