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What reviewers say about Achieve Disability Care

Based on 1 review, listing data and website checks · updated yesterday

Customers on file have given Achieve Disability Care a low average rating of 1.0 out of 5, with the lone available review citing a lack of professionalism, though there is too little feedback to describe broader patterns.
What is Achieve Disability Care?

Achieve Disability Care is a registered NDIS Personalised Disability Support Provider operating in Perth and Western Australia. Formerly known as the Karma Association of Western Australia, the business aims to become the most trusted NDIS service provider by delivering person-centred support. They focus on building an inclusive society where people can live the life they choose, using a person-centered plan to remove barriers to social inclusion.

What specific NDIS services and accommodation options does the business provide?

The business offers a wide range of NDIS services including assist personal activities, assist travel transport, NDIS disability employment services, community participation, and recreational activities. They also provide NDIS accommodation options such as Supported Independent Living, Specialist Disability Accommodation (SDA), Medium Term Accommodation (MTA), and respite care. All services are tailored to the individual goals and preferences of each participant.

How can a new client begin working with Achieve Disability Care?

To get started, potential clients can book a free consultation to create a support plan tailored to their needs. The process involves understanding the participant's goals, preferences, and individual circumstances before delivering practical and reliable support. They encourage people to call their Perth office or submit an enquiry form to begin the journey toward greater independence and confidence.

Where is the business located and which regions do they serve?

The business operates out of an address at 38 Dallington Crescent, Balga WA 6061. They serve the Perth and Western Australia regions, helping participants with disability and their families across the area. Their team works alongside participants, families, and support networks to deliver services that fit individual needs.

How long has the business existed and what is its history?

Achieve Disability Care has been in business for a long time, having previously operated as the Karma Association of Western Australia. They have been active in research for more than a year to help deliver positive outcomes for their clients. Their experience allows them to understand the specific needs of customers and push themselves to achieve better results.

How can customers contact the business for support or enquiries?

Clients can reach the team by calling the business phone number 08 6150 0175 or emailing [email protected]. They also accept enquiries through their website contact form where users can specify their preferred contact method and urgency. The team is available to assist with service requests, suggestions, and feedback.

What core values and vision guide the business's operations?

The business states that their values include being innovative, respectful, and brave in standing up for people with all abilities. They aim to foster a workplace culture based on these core values to support their mission of building an inclusive society. Their vision is to grow their services because customers choose them as their provider of choice.

What specific features are included in their NDIS disability employment services?

One of the key features of their employment support is job readiness training, which includes building a strong resume and working through mock interviews. They also provide on-the-job coaching and long-term workplace support to help participants maintain employment. The support is entirely centred on helping participants find, secure, and maintain a job that genuinely suits them.

What makes their person-centred approach different from standard services?

The business emphasizes a person-centred plan approach where the service is completely focused on the needs of the person with a disability and their family. They believe quality support starts with understanding the person behind the plan, taking time to understand each participant's goals and preferences. This approach helps participants build greater independence, confidence, and choice in their daily lives.

What should a first-time customer know before choosing this provider?

First-time customers should know that the team listens first before implementing any support strategy. They do not use a one-size-fits-all approach but instead tailor services to specific goals such as building financial independence or establishing a structured routine. Participants can also explore various accommodation options like individualised living options to find the right fit.

What individualised living and respite options are available?

The business provides a range of individualised living options including wheelchair accessible housing and specialist disability accommodation. They also offer respite and short-term accommodation options in Perth for those needing a break. These services are designed to ensure greater comfort, independence, and safety for participants with high support needs.

How does the business acknowledge the local Aboriginal and Torres Strait Islander peoples?

The business acknowledges the traditional custodians of the lands on which their company is located and where they conduct their business. They pay respect to ancestors and Elders, past, present, and emerging, honouring the unique cultural and spiritual relationships to the land. This commitment reflects their dedication to fostering a genuinely inclusive society for all people.

What common complaints have been noted in customer feedback?

Some reviewers on Trustburn have expressed concerns about the professionalism of the service provided. This feedback highlights a specific theme where customers expect higher standards in communication and service delivery. Addressing these themes could help improve the overall customer experience and trust.

What tools are available to help clients make informed decisions?

The business offers a free consultation to help participants understand how each NDIS programme applies to their situation. They also provide a quote request form for those looking for personalised support or services. These tools are designed to make the right choice with confidence by providing all necessary details upfront.

What is the official website of Achieve Disability Care?

The official website of Achieve Disability Care is achievedisabilitycare.com.au.

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About Achieve Disability Care

Our goal is to become the NDIS service provider that people trust the most. We used to be called the Karma Association of Western Australia. We have been in business for a long time and know what our customers need. We Are Here to Make a Difference. But we should always push ourselves to get better results. People with disabilities and their families don't have to do anything they don't want to. With the right choice and help from the community, there are many possibilities. We are a core support provider. Our service is completely based on the needs of the person with a disability and their family (Person-Centered Plan). Along with providing high-quality services for NDIS participants, Achieve Disability Care has been doing research for more than a year, which helps us deliver good results. We firmly believe that a person-centered plan and positive behavior support are the best ways to remove barriers to social inclusion.