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o
3 years ago

Great Customer service Owner is Awesome I received...

Great Customer service Owner is Awesome I received this Business to anybody they know what they doing and they fixed my Grand Daughter crack screen and they are very reasonable I move out of state but I will still send my family members here I love it there in and out

D
3 years ago

ACE was able to assist me when no one else would. ...

ACE was able to assist me when no one else would. They were friendly and had a quick turn around for my device when they promised it would be ready. Thank you so much! You have gained a repeat customer

P
3 years ago

I had a pleasant experience. Went in thinking it w...

I had a pleasant experience. Went in thinking it would cost more and take long for my phone to be done. it was faster and cheaper than other places that I called for quotes. keep it up guys

K
3 years ago

Needed my screen fixed, got my screen fixed next d...

Needed my screen fixed, got my screen fixed next day find out that my top speaker isn t working can t talk to anyone without headphones or it being on speaker my background lighting darker than usual and the day of being fixed I asked about why is it that way no response nor attempted to figure out why went back and owner got Rude with me wanted to take back screen and leave me screen less and didn t want to give money back because of there policy and said it s not there issue if my speaker not working since he couldn t test it and I know my speaker was before I took to them to fix don t recommend anyone to go there

S
3 years ago

Had a great experience here. They have nice phone...

Had a great experience here. They have nice phones and customer service is always a A Plus. Prices were better selection was awesome. Highly recommended for all friends and family. Thank you guys keep it up

S
3 years ago

I bought 2 phones on Monday from this store, The ...

I bought 2 phones on Monday from this store, The one I could not hook up with my company due to it being lost or stolen. It was on a blacklist and could not be used. They gave me a comparable phone and refunded some $. However they did not have another s4 which I bought a case for. They gave me an LG phone that will not charge. The charging pin is messed up. Careful buying used phones from them.

G
3 years ago

My first time here and it was amazing. I never tho...

My first time here and it was amazing. I never thought that that can be done. They are wonderful they know what they're doing they know how to work these phones like magic. Thank you guys thank you guys so much. I will be sending a lot of people your way

B
4 years ago

The guys at ace were very friendly and efficient. ...

The guys at ace were very friendly and efficient. They had a very competitive pricing and they really made me feel right at home. I highly recommend this store to anyone needing cell phone help

K
4 years ago

I went to Ace Wireless about 2 months ago and got ...

I went to Ace Wireless about 2 months ago and got my phone fixed. At first, it was glitching, but I figured that was normal with a new screen. I also noticed, though, that the screen didn't seem to be sealed completely, but I wasn't too worried about it. My boyfriend got his phone fixed a month ago at Ace Wireless, and it glitched as well. He took it back and the guy "fixed" it, but it continues to glitch to this day. His was not sealed completely either. I dropped my phone the other day, and the screen popped out due to it not being properly sealed. I took it to Batteries and Bulbs on Cypress and he even agreed it wasn't sealed right. All in all, don't go here to get your phone fixed. They fix it, but not properly. Not to mention, batteries and bulbs charged $107 ($7 more than Ace Wireless), and the screen is much better quality AND it has a 6 month warranty.

j
4 years ago

my review comes from the customer service stand po...

my review comes from the customer service stand point. i wasnt getting anything but i was with my cousin who got her phone fixed done up. they quoted her 45 minutes, and they got done in 28 minutes. they were nice to her and fast. they were cheaper than best buy and the apple store and was done faster. i give them a 2 thumbs up. i thought we would have to make an appointment or drop it off and pick it up on another day but they were prepared and although the store was very busy, they were very professional, fast, and nice and joking the whole time with us. its a family friendly environment and the store has a "no profanity" sign which make me feel welcome if i had to bring my kids and family. overall my first time was a success here. thank you.

D
4 years ago

This review is based solely on customer service. ...

This review is based solely on customer service. It stinks. I called to get a quote. I got a voicemail stating I can text the same number. I sent a text with my question and never got a response. I called a competitor and my quote was answered in less than 5 minutes. I'll just take my business there