Absolute Realty Group & Property Management Review

Great real estate company, excellent staff with outstanding service, attention to details.

They told us that we left the house in the best condition they ve ever seen a rental left before, and they still found a way to take $500 from the deposit. Their communication was great at first, but horrible when it was time to coordinate move out and inspection. I don t trust what was said that they found at move out, which is why I wanted one of us present at walk through. They never informed us when they were doing it. They also allowed people to start working on the house for at least 2 whole days that the utilities were still under my name. If the house isn t my responsibility once I turn in the keys, the utilities YOU use shouldn t be either.

Great, great, great service. We used them for selling our home in Sweetwater. It sold in one day! We then used them for finding us a rental because the buyers wanted the house in 3 weeks. They delivered! And finally they helped us find our new build house and took care of everything! We will be using them again for any of our needs in the future!

They have handled multiple property sales for me and managed my rentals. 100% trustworthy. Very knowledgeable of real estate and Central Florida

This group is fantastic and Courtney is a wonderful agent. Anyone looking to buy or sell should call her I promise you will be glad you did. Courtney I can't thank you enough!! You're the best.

What a great experience working with Courtney. She always responded quickly and made sure to go above and beyond.

What a wonderful experience working with Courtney. Very professional and knowledgeable. She was with us every step of the way throughout the whole process of selling our home. She always kept us up to date on what was going on. She had our home sold in 7 weeks!! Great job Courtney!!
We definitely recommend this company for your realty needs!

Great company! We rented from them and they were so good to us. Took care of all of are needs! Very fast to get things taken care of & Very professional with excellent service. Move in and move out was a breeze. We will be using them for all of our real estate needs. If your looking for a great property management company this is the one! Thank you for the wonderful experience!!

Absolutely terrible customer service from Courtney Davis. I called her first thing in the morning to disclose my interest in her property she picked up the phone and said that she would call me later on that day. I sat at home all day waiting for this phone call and she never called me. I reached out to her at about 5 o clock the same day wondering if i would get a call and i was told by her It currently has an application. I basically sat all day waiting for a rental property that already had a contract on it.

Waste of a Sunday that i could have been out looking at places.

Awful company!

I've never written a review online, but unfortunately I felt the need to comment. I would steer VERY clear of Absolute Realty Group if interested in renting or buying a property in Central Florida. Absolute Realty Group is only interested in making a buck, not for caring about the home buyer or renter. They continuously passed the buck on to me the renter when I rented a townhouse. The folks who work in the property management division are not pleasant people. Read the lease agreement carefully, you will basically sign your life away.

What really pissed us off:

1) I had to pay one month's worth of utilities without even living in the property or being under lease. I moved out and was still forced to pay a utilities bill because THEY said they would move the account back in to their name. We canceled every other account, but specifically left that one for them to handle. Well, they never took control of the account and we lost money. We asked that they cover the bill because it was their mistake and misinformation to us, and of course they rejected that notion. We ended up losing a security deposit from the utilities company too!

2) We didn't mind living in the townhouse, but the way they worked with renters especially us made it certain that we were going to do everything possible to get out of that place when our lease was up. They don't even guarantee that the dishwasher, the washer or the dryer will work, because "they're luxury items not necessities." Oh, the garage may or may not come with a door opener. Ours didn't ...

3) Absolute Realty forces you to have your carpets professionally cleaned before moving out. Otherwise, goodbye deposit! First time I've ever seen that in a lease. Usually, I can clean the carpets myself, but apparently this was not good enough for them.

4) It took them 8 months to get a pool key for the neighborhood. We asked like 40 times! Finally, we make the right calls and contact the right people. We have to pay for the pool key even though we have to give the key back in 4 months. Obviously, Absolute Realty should have paid for the key.

We were ideal renters, we were perfect tenants. We made the townhouse better by living in it. We took the awful wall paper off the cabinets in the kitchen; we planted nice flowers in the front walkway; we seeded some grass in the yard; we added a water filter to the kitchen sink; cut tree limbs by the front door. We added value to that property. Never a noise complaint. Never a late rent check. Never an unmowed lawn (required to do your own lawn and landscaping, yep!). When we cleaned the place and moved out, we left it in better shape than we received it. Carpets were professionally cleaned, no bugs or dead frogs on the floor (like we received it). It was truly spot less.

I can honestly say after renting my entire life in the state of Florida, they were by far the worst group I've ever dealt with. I've lived in South Florida, Central Florida, Northern Florida, lots of different rentals! It was like pulling teeth to get them to fix anything, to do anything on the dated property. Most of the time nothing happened, and we just had to live with it. That's why we gave them the nickname Absolute "Crap-alty." Part of the joy of renting is not having to worry about household fixes.

From their website:

"At Absolute Realty Group ... our goal is to make each relationship a lifelong one. As a result, every effort is made to make ensure that all of the needs and desires of the client are met quickly and thoroughly."

That's a bold-faced lie. They didn't make things right with us; they won't make things right with you.