This company is horrible. DO NOT USE THEM FOR YOUR CHILD!!! We had so many bad experiences I can't even write them all out as it would take too long. They are not compassionate, they are sneaky, and not looking out for the best interest of your child.
Apparently they do not want new music therapy clients. I have been trying to get a hold of A Brighter Avenue to hopefully set up music therapy since 1/13( Today is 2/3).
I left a message 1/13, completed the 'request service button' on their website on 1/14. F
Finally talked to an actual person when I called back on 1/21- who only provided me an email of the updated contact person. (The list DDD provided me was outdated apparently). Emailed said person on same day- 1/21. Called again 1/29 since no response; and got the updated therapy director's direct number. Left said therapy director a voicemail on 1/29. And here we are on 2/3 and I have yet to hear back.
Great company indeed! I love all the admin changes they're implementing to make this agency better and provide amazing services to their clients. Way to Go A Brighter Avenue.
I have been with the company for a few months and absolutely love it! The level of collaboration and teamwork between coworkers has been wonderful. I am so happy to be here.
I applied to a bunch of habilitation provider job postings on indeed got no feedback after a couple of days, so I decided to apply to this company and within seconds of applying, I got a call for phone screening. I had a terrific phone screening interview and I'm happy to move on with their application process! After hearing the dreams and goals they have for their clients I'm convinced they hire only the best providers to work with their kiddos. I can't wait to start helping some lucky kiddos through A Brighter Avenue!
I love the onbaording process of this company. The recruiters make you feel special and work above and beyond for you. You don't find this kinda treatment everyday. I highly recommend this company to all providers out there!
I've called them quite a bit trying to get my son setup In their aba autism program and they would either go to voicemail or tell me to talk to a lady named Kelly who never once answered the phone or called back from the messages left on voicemail. They don't really seem to care or even do their jobs and should be investigated by a government bureau. I've never once had an interaction like this with a medical facility and they're honestly a lost cause. Take your kid somewhere else where they actually care.
I am a new BHT, I haven't had a chance to start with a client yet as I am in middle of a move. I am very excited to start once settled.
Gina has been very understanding and helpful to pair me with a client in my area.
A Brighter Avenue is very dedicated to their families and providers.
The worst service we ever had rude management rude providers unprofessional stay away from them
Awesome people making a real difference in kids lives! Thank you for everything!!! Keep up the good work!
abrighteravenue.com
