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C
8 months ago

😄 I recently had the pleasure of receiving healthc...

😄 I recently had the pleasure of receiving healthcare services from the 3fivetwo Group. I was very impressed with the level of care and attention I received from the staff. They were friendly and knowledgeable, and made me feel comfortable throughout the entire process. I would highly recommend this company to others. 😄

A
9 months ago

I have been a customer of this healthcare company ...

I have been a customer of this healthcare company for several years and I am extremely satisfied with their services. The staff is professional and caring, and they always go above and beyond to ensure that my needs are met. I would highly recommend them to anyone in need of quality healthcare services.

M
10 months ago

😊 The 3fivetwo Group provides exceptional healthca...

😊 The 3fivetwo Group provides exceptional healthcare services. The staff is friendly and knowledgeable, and the facilities are clean and well-maintained. I have been a customer for many years and I am always impressed with the level of care I receive. I highly recommend them to anyone in need of healthcare services. 😊

V
11 months ago

The 3fivetwo Group is an amazing company. I have b...

The 3fivetwo Group is an amazing company. I have been a customer for several years now and their services are top-notch. The staff is knowledgeable and friendly, and they always go above and beyond to make sure I am satisfied. I highly recommend them to anyone in need of healthcare services.

U
1 year ago

I have been a loyal customer of this healthcare co...

I have been a loyal customer of this healthcare company for many years and I am extremely satisfied with their services. The staff is professional and caring, and they always go above and beyond to ensure that my needs are met. I would highly recommend them to anyone in need of healthcare services.

B
1 year ago

I recently had the opportunity to receive healthca...

I recently had the opportunity to receive healthcare services from a reputable company. I was very impressed with the level of care and attention I received from the staff. They were professional and friendly, and made me feel comfortable throughout the entire process. I would definitely recommend this company to others.

T
1 year ago

I recently had the pleasure of experiencing the se...

I recently had the pleasure of experiencing the services offered by a healthcare company. I was very impressed by the level of professionalism and care I received. The staff was friendly and attentive, and the facilities were clean and well-maintained. I would definitely recommend this company to others.

F
1 year ago

👍 The 3fivetwo Group is an outstanding company! Th...

👍 The 3fivetwo Group is an outstanding company! Their healthcare services are top-notch and their staff is always friendly and helpful. I have been a customer for several years now and I am always impressed by the level of care I receive. I would highly recommend them to anyone in need of healthcare services. 👍

C
3 years ago

Disgraceful, overpriced service, even in compariso...

Disgraceful, overpriced service, even in comparison to other private hospitals/consultants/surgeons. Needed to have operation and they quoted 3 times the price of other local practices with 5 - 6 weeks waiting time to have the minor operation carried out. Other local practices/consultants were willing to do the procedure within a few days at one third of the cost. I wondered why this place had such poor reviews as it initially appeared otherwise, however, now I know why. Also, they employ cheeky, "know-it-all" admin staff.

Update mid-February 2019: Having been in pain and discomfort with the foot and ankle issue, I had to go to an NHS hospital and I have now seen an NHS consultant, free-of-charge, at the Royal Victoria Hospital who carried out an X-ray, free-of-charge, and booked me in for surgery ONE WEEK later.

I will therefore be having the surgery carried out free-of-charge at an NHS hospital rather than paying the thousands of pounds I was quoted to have the minor operation carried out by the Kingsbridge / TwentySix Clinic consultant Mr. Maurice O'Flaherty who I saw initially. Not only is it free of charge via the NHS, but it is 5 - 6 weeks less waiting time.

I was very surprised that the NHS were able to book me in for surgery within 7 days of reporting the incident with them, especially when I was mis-informed by the Kingsbridge / TwentySix Clinic / 3fivetwo consultant Mr. Maurice O'Flaherty (who said that he also works for the NHS so knows these things) that I could be waiting up to 18 months to have the operation carried out on the NHS.

Further to the disappointment, I was never advised how much the consultation with Mr. Maurice O'Flaherty would be. Having queried this after the consultation, I was told that the booking system had an "error" and that is the reason I was not shown the price. There was no offer of a refund or even an apology. Just that their system had an error and tough luck, basically!

As well as that, Mr. Maurice O'Flaherty asked me to have an x-ray carried out during our consultation which he required to properly advise on the issue. I had the x-ray done and was charged for this, despite there being no mention of being charged for it. I thought it was part of the consultation. Having queried this after the consultation, I was told that they charge for all tests and procedures in addition to the consultant's fee. That's fine, but patients/customers should be made aware of charges before having the test/procedure carried out - just as is the case with any other product or service purchase decision from any other business. There was no refund or apology made (when they eventually responded to me after having to follow-up the complaint a week later).

This place thinks they are above the law by refusing to abide by consumer rights and even fails to conduct themselves with even a minimum of common decency to their patients.

I also queried with the admin staff whether there were any other consultants/surgeons that could carry out the procedure sooner, but I was told that I was not allowed to have it carried out by anyone else but the consultant that I initially saw. This is strange considering other local practices/surgeons were willing to carry out the procedure despite not having the initial consultation with them. As well as that, the NHS consultant/surgeon who will be performing the operation is not the same one as I initially consulted with at the NHS.

Had I consulted with the NHS doctors from the outset, I would have had the surgery carried out by now and been on the road to recovery now instead of wasting my time and money with Kingsbridge / TwentySix Clinic / 3fivetwo and their ridiculous fees and waiting times.

Avoid this place and go to the plenty of other practices/doctors/surgeons in the local Lisburn Road/Malone area or even the NHS.