24online

24online provides internet billing and bandwidth management solutions for ISPs, hotels, hotspots, education, and Wi-Fi operators. Their platform includes AAA & Radius servers, captive portals, and integrated payment gateways. The company claims to serve over 80 countries with more than 4.5 million subscribers.

The company's website explicitly lists a support phone number at +91-33-44449191 and a sales email at [email protected]. These contact details are available on their main homepage under the support section.

Recent feedback on Trustburn shows a 4 out of 5 star rating from 12 reviews posted between December 2022 and October 2023. The majority of these reviews are positive, with most users awarding 4 or 5 stars.

Users frequently praise the intuitive interface, robust functionalities, and the responsiveness of the customer support team. Many reviewers specifically mention that the software is easy to navigate and that issues are resolved quickly.

Some reviewers noted that while the system is feature-rich, there were occasional delays in support responses or minor setup complexities when first switching to the platform. However, these were not widespread complaints.

The platform offers specific integrations including SMS gateways, 15+ Property Management Systems (PMS), and payment gateways. It also supports prepaid coupons and online payment facilities for seamless guest billing.

24online markets its solution as a truly plug-n-play system designed for single and chain hotels. It includes walk-in coupon management and advanced access controllers for guest Wi-Fi.

The company highlights its ability to handle multiple gateway load balancing and subscriber management. It also provides on-appliance reporting and bandwidth monitoring tools for ISPs.

The hospitality solution bundles advanced access controllers with hotel Wi-Fi hotspot management software. It also allows for bandwidth shaping and seamless roaming across different networks.

The company states it has deployed its solution over 5500 times globally. They claim to support over 10 different market segments including airports, universities, and healthcare facilities.

The platform includes a mobile app for ISPs and hotels, along with a partner portal for lead generation and sales training. It also offers a knowledge base for existing and upcoming businesses.

The company offers a comprehensive solution for major ISPs that includes prepaid and postpaid billing, rating, and charging. It also manages franchisee and subscriber accounts for new and existing operators.

The system provides calendar and alert features, trouble ticketing, and workflow management. It also includes an admin dashboard for managing user sessions and activity logs.

The company claims to offer attractive incentive margins and recurring revenue opportunities for its partners. They also provide extensive sales and marketing lead generation campaigns.

The company describes its solution as single-platform and multiple-solution, allowing for access control, prepaid billing, and bandwidth monitoring in one interface. It also supports user session management and online payment facilities.