The TWC email program (TWC Mail or TWC Web Mail) i...

The TWC email program (TWC Mail or TWC Web Mail) is terrible & Time Warner does not seem to care. It is getting slower & slower. It often crashes or just locks up when using it. It does not have the ability to archive important emails to CD or flash drive. Last summer when they were having technical problems, they deleted some very important emails. They took no responsibility for the problem. Years ago it worked OK, but is getting worse each month. I would switch to another email program but I understand that I would need to change my email address. That would be a major job since I've used this email address for a long time & don't want to contact everyone about the change. THE BIGGEST PROBLEM IS THAT TWC DOESN'T CARE ABOUT THESE PROBLEMS.