Extremely bad phone service for Core Trade & Multi...

Extremely bad phone service for Core Trade & Multi-skill Department!!!!!!! We ALWAYS have to wait more than 1 hour to get through to phone operator. I'm NOT kidding! This is a NOT prank. Buck up BCA Academy!!! What are your employees doing during office hour?!?!?!?!? If you don't believe me, you can try calling 62489845.