Tanisha B

Review of American Claims Management

I filed an insurance claim through Extra Space sto...

I filed an insurance claim through Extra Space storage in early October. I have Alexa Uruchurtu as an adjuster. She is absolutely despicable. Never returned calls or emails. It has been over two months and she hasn t responded to messages about the status of my claim. I contacted her supervisor Ms. Morales and her supervisor the vp Maureen Seibert. Not one of them contacted me back. It has been over three weeks since I left voicemails. Pathetic insurance company and now I have to file a complaint with the board of CA and the BBB. Nasty individuals who think they re above returning emails or a phone call. Claim ESPR063227. Enjoy your 1 star review. You earned it!!!

HOW MUCH WAS THE CHECK? If it wasn t the full amount of my policy, I m disputing it.