I brought my Ram in for an oil change this morning...

I brought my Ram in for an oil change this morning, it took 90 minutes to complete. When I went outside to my truck I had oil literally running down the front of my grill... I had greasy hand prints all over my grill, hood and driver side fender... not professional at all.

EDIT: Now a week later I see oil spot in my driveway under my truck, when I looked under the truck I found the old oil filter wedged between some parts of the truck leaking oil everywhere.