Larry Ferguson

Review of All-Star Music

We had a wonderful stay as usual. At check in I e...

We had a wonderful stay as usual. At check in I explained to Warren from New York the counter person we had to cancell our reservations due to hurricane Dorian and we had a preferred room. When remaking our new reservations there was only regular room available. At check in I asked Warren if there was any preferred rooms available he checked there was and as a courtesy he put us in a preferred room at regular room price. That was a blessing. We have stayed several times and are annual pass holders we appreciate Disney and employees very much. Warren did go beyond our expectations to make our stay a magical stay.