patty Wiechert

Review of Faithful Companion Pet Cremati...

I m not quite sure how to write a recommendation b...

I m not quite sure how to write a recommendation being so incredibly sad...I feel I need too though.....I want to talk about what we absolutely loved.....

#1 Our precious Mila....We rescued her 5 or 6 years ago from the SPCA....She was an older dog, but we immediately fell in love with her....She was so under weight, and needed all the love and support we had to give....Everyone says they have the best dog, but we truly did....She was an 82 lb lovable lap dog.... She definitely had her own personality!!! I could go on and on about her....

#2 COST We called several places to find out the cost of doing this...Most places including our own vet were close to or over $500 and she would be returned to us in a plastic container, or not returned to us at all.... We had to pick the most reasonable option available, and for us that was the $200 plan...We got her back the very next day(less than 24hrs) in a beautiful cherry would box....

#3 Customer Service is absolutely amazing!!!! This happened at night...We arrived right before they closed....Of course we were all crying....The gentleman who helped us brought out a cart , it had a very nice box on it, with a lovely cushion in it....I m sorry I missed his name, but I know you guys know who it is....He was sooooo very polite!!! Encouraged us to take our time(remember we got there right before closing), he was so understanding!! He explained everything that would happen and how it would work....Absolutely the best customer service I ve ever had.... They delivered her back to us at 1:45 pm the very next day (included in price)... The gentleman who brought her back, was just as great as the gentleman from the night before....She came back in wood urn, in a nice bag, along with a sympathy card.... It really meant a lot to us....I just can t believe how incredible this place was, and everything they told us was accurate, and she was handled with such great care....I ll only use and recommend this place for all future needs..