Ryan Crowley

Review of United Radio Service

After way over a month of waiting I finally got my...

After way over a month of waiting I finally got my new soundbar, this all could have been avoided had you not had me send my device to United Radio. They are unprofessional and don't seem to know what they are doing. Gave me a very negative experience with sony and was bad enough that it would make me hesitate to buy another sony product. Sony resolved the issue but after all the stress it was not worth it. If it was sent to a competent repair facility it should have been a simple fix and not a $1,000 hit to sony. I'm more dumbfounded than mad about the whole thing as to why they couldn't fix one speaker. You guys really need to stop using United Radio. It just makes you look really, really bad using them.