This was our first time staying here. And we were ...

This was our first time staying here. And we were screwed over severely. We booked a room for one night. When we got there they put a hold on our debit card for $408. (100 for damages and 300 for the room) one would assume that when we checked out we wouldn t be charged an additional 500 on TOP of our holding fee. So now we are out $900 for a $300 room. This was on Friday, it is now Tuesday and we have yet to receive our hold back. When we call the hotel they say it is not in their system and it is a bank issue, after talking to the bank they say the hotel is still holding our money. It is very frustrating as we are negative in our bank account now and have three young kids to feed. Extremely disappointed with the hotels attempt at helping us. They have done nothing and have ruined any future visits or recommendations to this place