J Misukan Review of A #1 Air
They have wonderful employees but they have intern...
They have wonderful employees but they have internal communication issues. I had the second of of two annual HVAC maintenance. They did try to purchase a new 2 visit service plan for next year without completing what I already paid for. Huh? When 2nd appt. was scheduled I purchased a 'discounted" electrical safety visit. It's a service I wouldn't recommend or purchase again. The techs spend more time writing up recommendations for additional equipment and services than they do the actual services I paid for. They also go through a lot of pictures on their phones. Are they actually of my equipment? Recommendations: $2600 in AC add-ons, $2668 of electrical add-ons. This included $268 for add and install 3 smoke detectors? A-1 markup margins are way out of line. A-1's priorities have changed from service to selling add-ons. Disappointed in recent appointments.
Comments: