We ended our honeymoon week here because it s a pl...

We ended our honeymoon week here because it s a place we always wanted to stay And had very high hope but the staff/managment and customer service was no help and ruined our experience here and will never be going back. We got dinner at salt which is very overpriced with very little options, when we got the bill we charged it to the room number which you do so by writing the number on the bottom of a piece of paper! Meanwhile another guest also decided to charge his very expensive dinner bill to our room number as well leaving us with a combined bill of 400.00. When we went to the front desk to check out on a Friday they were stunned that someone did this and said it s unfortunate but not the hotels fault. No I said they re system failed us and the money was withdrawn from our account. The staff/management did nothing to make it right and the customer service is a joke. They reversed the charge but told us we had to wait 3-5 business days for our money which we had very little of because we already spent so much staying here. The hotel also charged us a different room rate then the original reservation. Management was the worst I ve ever witnessed and reading other reviews I m not alone.