Kaelee Freeman

Review of Triplett

It's dumb google makes me give at least one star.....

It's dumb google makes me give at least one star....
I began my adventure at Iowa State with choosing a cute little duplex with Triplett. When I moved in two years ago I wasn't expecting to come to a complete mess on moving day. There were even items from previous renters that weren't taken care of. The previous renters had cats; the duct work wasn't cleaned out and the carpets weren't clean. When I called to complain they told me that because I signed that it was my responsibility now. I'm sorry, but that is not how it works. A company should have the place perfectly ready for the new tenants & the new tenants job is to leave it the way it was when first rented. I know college students don't care, but some of us do. The ones that actually want nice things and keep places looking nice for our property managers, some of us have RESPONSIBILITY in our character. Companies can't treat every student the same.

I did decide to stay with them for another year (I hate moving). Because I was a dedicated customer I asked to sign on for my last semester (extra 6 months), nope, it had to be 12 month lease. Thanks for helping out, a loyal customer. As I began to move out this summer the problems arose. They expected me to fix and replace things that were ruined when I started renting there two years ago. I hired a cleaning lady and after she cleaned out the place, it was trashed by the owner when he went to paint and work on maintenance. When I had my inspection, they were 30 mins late due to office miss-communication. When you are running a business you can't waste peoples time like that.

I've told every person I can in Ames (and anyone I know looking to move here) TO NEVER rent from this company. I'd rather live in my car. College students are a BIG risk when renting (I know that), lots of us like to party, but choosing a college town is where the $$ is at for companies like this and that is the RISK Triplett should realize. If people were given more trust, places might be better taken care of.

Also, the 2 reviews that were given 5 stars are by employee's that work there. Right from the start you know that is a red flag on trustworthy.
Look else where, it will be worth it.