Emily Treichelt

Review of Phoenix VA Healthcare System

I am the spouse of a Veteran who recently went to ...

I am the spouse of a Veteran who recently went to Dr. Elizabeth Chang for a Rheumatology consult. I came home from work today and my husband was absolutely beside himself and discouraged from his appointment with Dr. Chang. My husband has been struggling with rheumatic symptoms for years, but they have become significantly worse in the past year. He waited patiently for this appointment and was met with disrespect and lack of concern from the moment Dr. Chang entered the room. Not only did my husband wait until 12 pm to be called back for his 10 am appointment, but she also never made eye contact with my husband, dismissed the questions he asked and didn't even bother to look at the pictures he brought in, records he had been keeping, etc. My husband now feels hopeless and that it isn't even worth trying to pin-point the source of his rheumatic symptoms. He is in constant pain, and was met with disrespect and lack of concern as a result. All I can say is shame on you, Dr. Chang. Shame on you for treating a human being, a patient, as if he and his symptoms don't matter.