Been here several times and the food has always be...

Been here several times and the food has always been good but not great... But tonight's visit was the last straw. No, I didn't event get to eat but I'll get to that.. Get a load of this for a service experience. We walk in and wait 5 mins to be acknowledged and then ask to be seated. We are seated at a table that needed to be wiped down which is fine but 15 mins later, a young lady comes round and drops off the menus and wipes the table. They were clearly short staffed which was obvious and I'm very understanding as this happens from time to time but this is where the story starts..... We get up to order a further 5-10 mins later only to be told, sorry you can't order anything because the system went down. ????? So take my order down with a pen and pass it on to the kitchen I thought. 35 mins in and we walked out. No acknowledgement and no interest from the staff managing the register/bar.

This place is lacking leadership and service experience. Can't comment on the food because I didn't get any but won't be returning. Ended up going to an alternate trusted venue that never lets us down. This place needs urgent help before it suffers poorly from competitors.